About ICON

Kathy Marshak is a Scaled Agile Framework (SAFe) Fellow and Agile Transformation Coach and instructor with ICON. For more than 20 years, she has helped clients improve how they deliver value to customers and stakeholders through the adoption and sustainment of lean and agile values, principles, and practices. She works with C-suites, leaders of teams of teams, and team members to guide the cultural changes required to make a new way of working stick. Kathy became a certified SAFe Fellow in 2019, an immense achievement. She became a SAFe Program Consultant (SPC) in 2012 and achieved the SPC Trainer (SPCT) certification in 2014. 

During the COVID-19 pandemic, Kathy has leveraged her instructional design skills to create an engaging, interactive, and collaborative learning approach for online classes. Participants in her SAFe classes are happily surprised at the depth of learning, engagement, and fun they have. Before that, Kathy’s accomplishments include helping several organizations adopt SAFe and establish internal coaching programs and working with Dean Leffingwell, the creator of SAFe, to help a 3000-person program envision their SAFe transformation.

Kathy is grateful to her clients for their willingness to embrace change, run experiments, and collaborate to resolve challenges.

With over 29 years of professional experience, Charlene has been a leader in transforming organizations and teams into Agile and Scaled Agile best practices. Charlene has experience working with enterprise Agile initiatives with organizations large and small, Federal Government, and Fortune 500 companies for over 17 years. She is passionate about Agile and enjoys helping enterprises on their journey towards organizational agility.

Charlene holds several certifications/designations including but not limited to SAFe Fellow, SAFe Program Consultant Trainer (SPCT), Enterprise Business Agility Strategist (EBAS), and SAFe Program Consultant (SPC5), and SAFe Contributor. Charlene has been part of several proven large-scale Global Agile Transformations providing enterprise, portfolio, program, team, and Exec/Sr leadership coaching and training, across the Americas, Europe, and Asia.

When she is not working Charlene can be found at the beach, listening to music, spending time with family and friends, sightseeing/traveling, volunteering, and knocking items off of her bucket list.