Our solutions are experienced-based and sustainable.
Founded in 1992, ICON Agility Services (ICON) is a Lean-Agile coaching and training firm that is wholly devoted to improving the companies we work with. From our collaborative and customer-focused approach, ICON has earned a Gold Standard reputation for implementing SAFe for some of the world's largest enterprises. In addition to our SAFe Fellows and SPCTs, all our coaches are certified SAFe Program Consultants with expertise in topics including Lean Portfolio Management, OKRs, DevSecOps, Product Management, and Business Agility. For almost two decades and counting, we have approached all engagements with great enthusiasm and the drive to always be our best.
Our Track Record
- First SAFe Partner for Scaled Agile, Inc in 2012
- #1 Scaled Agile Gold SPCT Transformation Partner
- Contributors to all levels of the SAFe Framework
- 2 SAFe Fellows, Kathy Marshak and Charlene M. Cuenca, with 28 SAFe Fellows worldwide
- 9 SAFe Program Consultant Trainers (SPCTs) certified through ICON (both current and former SPCTs), with 64 SPCTs worldwide
- Network of 300+ SPCs with minimum 5 years SAFe experience and 10 years Agile experience
- Contributors to all levels of the SAFe Framework
- Co-creators of SAFe DevOps
- Trained 11,500+ certified SAFe professionals
- 4.5/5 average SAFe instructor rating
- 1000+ cumulative ARTs launched by ICON SAFe Coaches
Our Office Team
Katie Snelson
Director of Sales and Recruiting
Alex Brungardt
Business Development Manager
Daylon Walton
Agile Engagement Manager
Brenda Luebrecht
Director of Operations
Scott Lix
IT Director, Full Stack Developer, ISO
Emily Witt
Operations & Business Development
Traci Hawn
Operations Manager
Alyssa Hamilton
Marketing Manager
