click to reveal definition
click to flip back
You know 0 of 32 cards in current set.
Ready to get certified?
Get CertifiedNeed this expertise applied inside your organization?
Explore Our ServicesFull Glossary
Advanced SM Role
- SAFe Advanced Scrum Master (SASM)
- An experienced Scrum Master who applies advanced facilitation, coaching, and conflict-management skills to support multiple teams and the health of the Agile Release Train (ART).
- Scrum Master as Enterprise Leader
- The Advanced Scrum Master operates beyond a single team, applying SAFe principles from a leader's perspective to improve collaboration and outcomes across the train.
- Supporting the RTE
- The Advanced Scrum Master partners with the Release Train Engineer to improve ART performance, coordinate across teams, and remove systemic impediments.
- Multi-Team Collaboration
- Navigating complex collaboration challenges across multiple teams on the ART, ensuring teams deliver maximum value together rather than optimizing locally.
SAFe Principles
- Applying SAFe Principles as a Leader
- Using the ten SAFe Lean-Agile principles — economic view, systems thinking, flow, decentralized decisions, and more — to guide decisions and coaching across teams.
- Systems Thinking
- Optimizing the whole ART and value stream rather than individual teams, recognizing that local optimizations can harm overall flow and value delivery.
- Lean-Agile Mindset
- The beliefs and behaviors — rooted in Lean thinking and the Agile Manifesto — that the Advanced Scrum Master models and reinforces across teams.
Anti-Patterns
- Agile and Scrum Anti-Patterns
- Recurring dysfunctional behaviors — such as skipped events, hero culture, absent Product Owners, or command-and-control — that the Advanced Scrum Master learns to recognize and resolve.
- Team-Level Anti-Patterns
- Specific team dysfunctions (poor collaboration, unmanaged WIP, weak Definition of Done) that reduce flow and quality; the Advanced Scrum Master coaches teams past them.
- Resolving Anti-Patterns
- Diagnosing the root cause of a dysfunction and coaching sustainable change, rather than treating symptoms, to restore healthy team and ART behavior.
Facilitation & Conflict
- Advanced Facilitation
- Skillfully designing and running complex, multi-team sessions — using structure, timeboxing, visualization, and decision techniques — to achieve alignment and outcomes.
- Conflict Management
- Surfacing and resolving disagreement constructively, turning conflict into productive dialogue and better decisions rather than avoidance or escalation.
- Building Consensus Across Teams
- Guiding diverse stakeholders from divergent views toward shared, supported decisions, essential when coordinating multiple teams on the train.
- Group Dynamics
- Understanding how teams form, interact, and make decisions so the Advanced Scrum Master can foster collaboration and high performance across the ART.
High-Performing Teams
- Building High-Performing Teams
- Coaching teams through stages of development toward stable, self-organizing, high-performing units that consistently deliver value and improve themselves.
- Team Health & Maturity
- Assessing and improving team health — trust, skills, collaboration, and outcomes — as a foundation for ART performance.
- Psychological Safety
- An environment where team members can speak up, take risks, and admit mistakes without fear, enabling learning, honesty, and high performance.
- Motivation of Knowledge Workers
- Fostering autonomy, mastery, and purpose rather than relying on extrinsic controls, unlocking the intrinsic motivation that drives high-performing teams.
Improving Flow
- Kanban
- Visualizing work and limiting work in process to expose bottlenecks and improve the flow of value; a key tool the Advanced Scrum Master uses to optimize team and ART flow.
- Limiting WIP
- Constraining the amount of work in progress to reduce context-switching and queue time, improving throughput and predictability.
- Flow Metrics
- Measures such as throughput, cycle time, and WIP that reveal how well value moves through the team and where constraints limit delivery.
- eXtreme Programming (XP)
- A set of technical practices — pair programming, TDD, continuous integration, refactoring, small releases — that build quality in and improve flow and agility.
- Built-In Quality Practices
- Engineering and process practices that keep quality high throughout development, reducing rework and enabling faster, more reliable delivery.
Improving ART Performance
- Supporting ART Health
- Helping the whole train perform by coaching teams, improving flow, resolving cross-team impediments, and reinforcing SAFe events and practices.
- PI Planning Support
- Helping teams prepare for and execute PI Planning, manage dependencies, and commit to realistic, valuable PI objectives.
- Inspect & Adapt Facilitation
- Facilitating the end-of-PI problem-solving workshop, guiding root-cause analysis and improvement backlog items that raise ART performance.
- Coordinating Dependencies
- Identifying and managing dependencies between teams so work integrates smoothly and the ART meets its shared objectives.
- Relentless Improvement
- Continuously assessing and improving team and ART ways of working through retrospectives, metrics, and experiments.
AI-Empowered SASM
- AI as a Work Accelerant
- Applying AI tools to streamline workflows and solve complex problems faster, increasing the Advanced Scrum Master's effectiveness across multiple teams.
- Responsible AI Prompting
- Practical, responsible techniques for prompting AI tools to support facilitation, analysis, and problem-solving while managing risk and quality.
- AI for Problem-Solving
- Using AI to help analyze anti-patterns, synthesize retrospective themes, and generate improvement options — with humans owning the decisions and outcomes.
- Human Accountability with AI
- AI accelerates the work, but the Advanced Scrum Master remains accountable for coaching quality, ethics, and outcomes across the teams they support.