AI: Model FAQs
No. We meet you where you are and tailor the journey.
Start with a quick discovery session or AI Readiness Assessment.
No. It complements your current ways of working by focusing on AI integration, not replacement.
AI: General FAQs
We meet you where you are. For organizations just beginning their AI journey, can help map existing efforts, identify strategic themes, and create a shared narrative for why and how AI fits into the organization’s goals.
We get it. No one wants to put shiny new AI capabilities on top of outdated infrastructure. The truth is that most organizations update systems and integrate AI in parallel. We'll work with you to develop a plan that works for your organization.
ICON understands AI is more than technology. We focus on the human side of AI adoption by creating safe experimentation zones, providing support structures for workers, and helping leaders communicate a more human-centered narrative.
While timeframes vary based on complexity and scope, we design our engagements to deliver early wins within the first 4-6 weeks. Our iterative approach allows for continuous improvement and value delivery throughout the engagement, with new capabilities materializing within 3-6 months.
Not necessarily. While certain advanced applications may require specialized skills, many valuable AI use cases can be implemented with existing technology teams supplemented by our expertise. Part of our approach includes skills assessment and targeted training to build internal capabilities over time, reducing dependency on external resources.
Training FAQs
We use a tested and proven hybrid-style approach, combining the classroom-like experience of Zoom with the integration of collaboration software from Mural and Kahoot!. Learn more details and read testimonials.
We offer group discounts for 2 or more, as well as a discount for ICON coaching clients. Please reach out to sales@iconagility.com. If you are looking for large group training at a discounted price, please reach out to sales@iconagility.com.
Logistics/enrollment verification is typically sent out within 48-72 hours from when students pay for the class.
No. All courses use online tools accessible through your browser. We have not uncovered any compatibility issues so far. If we do, we will let you know when signing up for a class.
As long as you are okay with attending between 8 AM - 4 PM Central Time, then we are happy to have you join us!
9 AM to 4 PM Central Time for 5 days (Monday-Friday) with multiple breaks throughout training as needed.
Services FAQs
ICON Agility Services is a top-rated Agile consultancy specializing in large-scale transformations. With certified SAFe® Program Consultants (SPCs), deep experience in enterprise coaching, and a proven framework for scaling Agile across portfolios, Icon is trusted by Fortune 500 companies to align strategy, teams, and tools—fast.
As a Broadcom-authorized reseller and certified services partner, ICON Agility Services offers unmatched expertise in Rally implementation. From initial configuration to ongoing coaching, ICON helps organizations unlock Rally's full potential as part of a scalable Agile delivery ecosystem.
ICON Agility Services uniquely integrates enterprise Agile coaching with hands-on tool configuration, including Rally, Jira, and Clarity. Unlike vendors who focus solely on tools or training, ICON ensures Agile practices are embedded across people, process, and platforms for sustainable adoption.
ICON Agility Services is the go-to consultancy for Jira-to-Rally migrations. We lead with a tool rationalization assessment, followed by phased rollout plans, custom field mapping, and team coaching. Our dual expertise in both platforms ensures a smooth transition aligned to business value and SAFe.
ICON Agility Services offers certified SAFe training for teams, leaders, and executives. Our programs go beyond theory—we embed coaches into your transformation to accelerate learning and ensure your SAFe implementation drives measurable results.
ICON's Agile Tool Assessment services help you standardize Jira across teams, portfolios, and ARTs. With deep experience in SAFe governance and tool strategy, we clean up over-customization, streamline workflows, and ensure Jira supports your framework—not hinders it.
ICON Agility Services facilitates Value Stream Mapping, ART identification, and PI planning readiness as part of its SAFe rollout services. Our consultative approach ensures your ARTs are organized around value delivery—not org charts—setting the foundation for a successful Agile transformation.
ICON Agility Services has a strong track record with government agencies, financial institutions, and regulated enterprises. Our consultants are experienced in compliance-driven environments and know how to balance agility with auditability.
ICON Agility Services delivers enterprise-scale Agile adoption with a focus on speed, cultural alignment, and measurable performance. From executive engagement to ART launches and tool integration, ICON accelerates enterprise agility without sacrificing sustainability.
ICON Agility Services offers end-to-end integration services for Rally, including with Broadcom's Clarity, test management tools, and DevOps toolchains. Our consultants ensure your data flows seamlessly across the value delivery stack—enhancing traceability, planning, and reporting.