Meet the ICON Coaches

Bryan has worked extensively with Fortune 100 companies, charting their course towards business agility and SAFe transformations, and guiding them on their quest to achieve an improvement culture focused on transparency, inspection, and adaptation. He has assisted organizations in discovering more effective practices for managing work and people, at times using tools from the Agile world, and other times using more traditional management practices.  His goal is to facilitate the creation of organizational change through collaboration that consistently generates value and ultimately meaningful products that solve customer problems. 

Ken is a hands-on coach and leader focused on engaging teams for results. He is experienced in driving change for under-performing organizations and projects driven by deploying processes, implementing technology, and engaging teams. Ken is a SAFe SPC and Lean Six Sigma Master Black Belt who creates structure without bureaucracy. He uses innovative thinking and facilitates problem-solving to address core business needs rather than technical issues. His areas of expertise include Project Management (PMP), ITIL Change Management Service Desk, Problem Management, and Service Management. 

Ken is currently a doctoral candidate in Organizational Change from the University of Southern California. 

Kiran is an Agile Coach / SAFe Consultant, SPCT Candidate with 24 years of experience in the Lean/Agile environment.  He holds a Master’s Degree in Medical Software.

Launched/facilitated 20+ Agile Release Trains in various organizations.

Conducted Value Stream Identification workshops to identify Agile Release Trains.
Conducted SAFe RTE, Leading SAFe, SAFe Scrum Master, SAFe Adv SM, SAFe for Teams, PO/PM, SDP, etc training and received consistently “Excellent” feedback. Trained and Certified over 400 participants in SAFe.
Launched quarterly "Agile maturity assessment" for engineering teams and together with leadership team derived steps for each team to address the shortcomings in the journey of Agile Transformation.
Enterprise agility implementing Lean Portfolio Management, HR, Procurement, Finance, Sales and Marketing functions in the organizations.
Multicultural, multinational experience in handling projects on a global basis, in Germany on long term (3 years) and Oman (1 year)
Expertise in BDD, TDD, Kanban, Continuous Integration, Continuous Deployment, Agile Games, Sizing of user stories, Product Backlog Maintenance
Coached Lean Portfolio Management, senior management / executives to customize agile practices to suits organization technology and product landscape

Matt Bosley is a highly accomplished Lean-Agile coach and SAFe Program Consultant known for his ability to help organizations connect strategy to execution at scale. His true differentiator and where he delivers the greatest impact is in Lean Portfolio Management (LPM), where he partners directly with senior leaders to translate business priorities into clear, actionable delivery models that drive measurable outcomes.

Matt specializes in working at the intersection of strategy, funding, and execution, helping leadership teams move beyond traditional project-based thinking toward value stream–aligned investment and outcome-based governance. He has a proven ability to guide organizations in establishing portfolio flow, improving prioritization, and creating the transparency leaders need to make faster, more confident decisions.

In addition to his LPM expertise, Matt brings deep experience across team-level Agile coaching, Agile Release Train (ART) facilitation, SAFe instruction, and enterprise transformation. He is highly effective in enabling Scrum Masters, Product Owners, and RTEs to elevate their roles while aligning delivery with broader business objectives.

Tom Chalk began his professional journey in 1987. Throughout his career, Tom has held many roles, including Developer, Systems Engineer/Architect, Scrum Master, RTE, Product Owner, Product Manager, Agile Coach, Agile Practice Director, and AVP. Tom is very passionate about teaching, mentoring, coaching, and helping organizations deliver Business Value. His expertise is in System/Software Life Cycle and SW Modernization (DevOps, Microservices), Scaled Agile Framework (SAFe) and Agile Transformations, understanding Agile Levels of Enterprise, Portfolio, Program, & Teams, and making Agile easy for those new to the practice. Tom's previous clients include Bristol-Myers, Healthfirst, BCBS, AMEX, Estee Lauder, The Hartford, WEX, and Panera Bread. 

Tom is a USAF Veteran (Airborne Operations), a Washington Capitals hockey fan, and an avid Harley Davidson rider.

Scott Green is an experienced Lean-Agile transformation coach and Advanced SAFe Program Consultant with a track record of driving enterprise-wide change at scale. With expertise in SAFe implementation, Release Train Engineering, portfolio management, and organizational design, Scott brings both depth of knowledge and a pragmatic delivery mindset to his engagements. He has successfully coached leaders and teams across large, complex organizations in aligning their ways of working with strategic business outcomes. As a guest speaker for SAFe he shares his experiences to help create knowledge to enterprise systems across the globe.

At ICON Agility Services, Scott, an executive and portfolio coach, provides SAFe certification courses and embedded transformation support to enterprise clients. His most recent work in 2026, demonstrates the ability to provide market focused outcomes through agile transformation. Scott is recognized for his ability to connect with stakeholders at every level - from executive sponsors to delivery teams and to facilitate the cultural shifts necessary for lasting agile transformation.

In a career that spans 30 years, Bill has been a developer, analyst, architect, program leader, CTO, and consultant that some of the largest software development organizations in the world have relied upon to help them transform their ability to harness digital innovation for their competitive advantage. He has extensive experience in managing major development projects, as well as enterprise IT strategy, Agile, SAFe, and DevOps process improvement definition/redefinition efforts, for both large and medium-sized organizations. 

Jeff is a skilled and effective Enterprise Agile coach and trainer with a demonstrated track record of helping teams and initiatives find or regain footing. His combination of strong technical knowledge, exceptional interpersonal skills, and backgrounds in finance and hospitality enables effective understanding and engagement across the full range of stakeholders and support for their Agile journey. A SAFe Program Consultant (SPC) with experience launching and training ARTs, Jeff believes and advocates for using experiential learning activities and experimentation to power your organizational transformation.

Terry spent the first 28 years of his career in Product and Manufacturing Development with a High-Tech computer company, the last 8 of those years involved Lean/Agile, Scrum, and SAFe.  He was lucky enough to be on the ground floor to one of the largest SAFe Transformations at the time in 2013, with 8 Trains, 225 Scrum Teams, across 4 geographies and all in the same week. Now a coach, Terry continues to learn from everyone he works with, including his fellow ICON Coaches. He believes that Scrum and SAFe are great frameworks, but they will only show you where your problems are if you let them. Terry is passionate about helping his clients with transparency and making everything visible. If you can’t see it, then it is hard to ask the right questions and even more difficult to make improvements. He also loves to use Excel to do summary reports from Rally to help RTE’s see their entire Train in one place. 

Terry is a certified SAFe Program Consultant (SPC4), Scrum Master (CSM), Certified AgilityHealth Facilitator (AHF) and has held roles as Release Train Engineer (RTE), Scrum Master, Lean/Agile/SAFe coach/trainer, and Rally Administrator. He holds a Master’s in Business, a BS in Electrical Engineering, and a Minor in Computer Science.   

With an extensive history of delivering successful large-scale regulatory and digital transformation programs, Jane is a passionate, creative, and enthusiastic Lean-Agile Coach, consultant, trainer, and mentor who is proficient in leading, facilitation, and coaching. Jane has a proven track record of transforming workplaces into vibrant spaces where happy productive teams are empowered to rapidly deliver value and quality whilst continuously learning and improving. 

Like any Agilist, Enric's journey in the Agile world has been evolving for years. He started with traditional project management and execution within large corporations before moving on to Agile approaches. He played the role of Scrum Master in the finance, entertainment, e-commerce, and insurance arenas. After growing into the role of Coach of Teams, Enric discovered the value of being an Enterprise Coach that helps organizations with their Agile Transformations. Enric takes a holistic and integral approach to Agile Transformations, where Agile is not just a process or a set of values, but also a mindset, a way of looking at the world, a way of responding to the emerging future, a way to organize, and a way to achieve a higher level of maturity as a leader. Additionally, Enric has had the opportunity to learn in a variety of environments and cultures, including California, Texas, the UK, Mexico, and Spain. He holds certifications in SAFe SPC, Scrum, and professional co-active coaching by CTI. 

Mark is a Senior Consultant, Trainer, Agile Transformation Coach, and early adopter of the Scaled Agile Framework (SAFe), receiving his SPC in 2013. He has successfully led Enterprise and Portfolio level SAFe Transformations internationally in Europe and Australia as well as in the US. Mark has experience in multiple industries, including banking, financial services, telecommunications, online travel, airlines, retail, and healthcare. Mark understands Agile is not a framework, but a mindset that requires both business and technical people to work together toward a common goal of delivering better, faster, and cheaper business value to the customer. Being pragmatic and not following a "cookbook" or another company's path are keys to a successful transformation. Each environment is different and needs to be treated as such. When not helping others with their Agile Transformations, Mark spends his time riding 1 of his 6 motorcycles or 4 bicycles. He also enjoys Italian wines and his annual visits to Italy. 

Dennis is an experienced SAFe Coach with a strong track record of helping transform organizations using the SAFe implementation roadmap. A dynamic facilitator and instructor with a strong track record of training and coaching clients around the principles of SAFe, Scrum, Kanban, DevOps, and AIOps. He has a history of developing client relationships by being transparent and earning trust by engaging with prospects to identify challenges around delivering business value. A self-motivated internal enabler/mentor that strives to expand and accelerate growth among colleagues in the areas of SAFe, Agility, DevOps, and AIOps.

Travis is currently on his third career, drawing his passion for helping Organizational Leaders implement 'Good Change' in their organizations using Agile, Lean, and other practices. He has led multiple Enterprise-wide Re-engineering efforts within the context of Digital Transformation, Agile Transformation, and efforts in Lean/Lean Six Sigma. His energy and passion are powered by his experience in System and Software Development and Support for over 25 years, as well as the problems he encountered and the learnings he developed. He retains multiple industry certifications including SAFe Program Consultant, Certified Discipline Agilist, Enterprise Business Agility Strategist, and Lego Serious Master Strategist. 

Michael Richardson is a forward-thinking Lean-Agile coach and SAFe Program Consultant with a strong background in enterprise agility, product management, and organizational transformation. His expertise includes coaching executive and portfolio-level leaders, facilitating Lean Portfolio Management, launching Agile Release Trains, and delivering SAFe certification training. Michael brings a strategic mindset and a collaborative coaching style that helps organizations align their delivery investments with their most important business outcomes.

With ICON Agility Services, Michael's 2025 resume reflects an active and growing coaching practice at the intersection of SAFe implementation and modern product thinking. He has worked with clients across industries to build agile leadership capability, improve PI Planning effectiveness, and establish the cultural conditions necessary for sustainable transformation. Michael is valued for his ability to bridge the gap between organizational strategy and team-level execution, ensuring that agile adoption delivers real, measurable business value.

Karen D. Siers is a visionary executive transformation leader specializing in AI-driven strategy, Enterprise Business Agility, and Product Operating Model design, with a career spanning more than three decades across some of the world’s most complex and highly regulated industries. Certified as a SAFe Practice Consultant (SPC), Professional Scrum Master (PSM), Project Management Professional (PMP), and Enterprise Business Agility Strategist, with additional certifications spanning AI and technical disciplines, Karen brings a rare combination of enterprise-scale coaching depth and advanced AI expertise. She partners with Fortune 100 and 500 organizations to lead AI-enabled transformations rooted in Design Thinking, working with C-level executives as well as senior and cross-functional leaders to align strategy, funding, and execution. Her work includes leading enterprise AI enablement initiatives, coaching teams to define AI governance policies, and operationalizing AI-driven decision systems and intelligent automation at scale to significantly reduce cycle time and improve decision quality. She is known for architecting tailored operating models grounded in proven frameworks and designed to deliver measurable business outcomes, including the implementation of Product Operating Models and Lean Portfolio Management frameworks that drive alignment, transparency, and value delivery at scale.

Karen’s earlier career includes more than two decades in global logistics and transportation, where she drove enterprise-wide Agile transformation across airline operations, supply chain, and customs compliance functions and pioneered Agile architecture practices at scale. She has also held executive transformation roles across financial services, payments, and digital platforms, leading complex merger and acquisition integrations, scaling Agile practices, and advising organizations on AI-powered risk and compliance models. Her experience extends into mission-critical and government-aligned environments, where she has supported large-scale transformation efforts requiring high levels of security, compliance, and operational resilience, working with leaders at multiple levels to introduce Agile and AI-enabled practices in a governed and auditable manner. Across all engagements, Karen brings a people-first philosophy to transformation, building leadership capability, redesigning performance management systems, and embedding sustainable cultural change. Her breadth of experience across industries, combined with deep familiarity with regulatory frameworks such as GDPR, PCI, NACHA, FAA, and FFIEC, positions her as a trusted advisor to organizations navigating the intersection of Enterprise Business Agility, AI, and digital transformation.

SAFe Implementation, AI Coaching, Value Stream Discovery

Todd Swift is an Agile, AI, and digital transformation coach and trainer with more than 24 years of experience across software engineering, systems implementation, enterprise delivery, and product transformation. As an AI-Native Advanced SAFe Practice Consultant (ASPC) with AI-Native Value Architect training, he helps commercial and federal organizations strengthen product-aligned operating models, leadership alignment, and delivery predictability.

Todd has launched, coached, sustained, or improved 30+ Agile Release Trains and facilitated or supported 50+ PI Planning events. He brings a calm, practical approach to complex delivery environments and translates technical challenges into clear business-facing guidance.

His applied AI experience includes prompt design and human-supervised agentic workflows using ChatGPT, Claude, Gemini, and Microsoft Copilot for research, analysis, capture management, proposal preparation, and customized coaching and training materials. He also created an agentic Risk Council workflow to synthesize technical and business risks alongside ethical and human impacts into consolidated assessments and recommendations for human review and approval.

His experience also includes user acceptance and production smoke testing for an AI-enabled open-source intelligence platform, validating critical workflows and release readiness. His teaching includes AI-Native SAFe courses and Achieving Responsible AI with SAFe. Todd emphasizes practical application, evaluation of AI outputs, and human accountability to help leaders and teams adopt sustainable ways of working.

With extensive experience as a software developer and solution architect, focused on innovation and product development, I am advocate to agile transformations with a systemic approach and focused on organizational change and continuous improvement. 

Since 2009, focused on agility to help organizations, teams and people to reach their maximum potential by combining Lean & Agile practices, principles and values.

I participated in complex transformation processes in multinational corporations in the communication, financial, manufacturing and customer good and Energy industries, as well as in NGOs and start-ups. (ExxonMobil, JPMC, Santander ar Bank (IT, Business and HR), Galicia ar Bank, PRISMA payments, Kimberly-Clark Profesional among others). 

Experienced Enterprise Agile Coach with a proven track record of transforming companies into Agile Enterprises across various industries. With over 20 years in the Software Development Life Cycle, I have successfully supported 25+ organizations in their Agile transformations, including Fortune 1- 50 companies. Proficient in Agile methodologies, DevOps practices, and cutting-edge technologies, I'm passionate about driving innovation, leading change, and empowering teams to achieve their highest potential. 

Robert (Bobby) Woods is an accomplished Organizational Effectiveness Lead and Lean-Agile transformation expert with a strong track record of driving strategic change across complex organizations. His expertise spans product and portfolio strategy, organizational design, Scaled Agile Framework (SAFe), Scrum@Scale, leadership development, and change management. Bobby is the developer of the CLEAR Enterprise Principles and author of a book on building CLEAR Enterprises, reflecting his commitment to thought leadership and systematic approaches to organizational effectiveness. He has a proven ability to build high-performing teams, develop and facilitate leadership training content globally, and deliver strategic solutions in dynamic, fast-paced environments.

At ICON Agility Services, Bobby has contributed his expertise in organizational transformation and agile methodology to support client engagements. His career includes leadership roles at organizations such as Scrum, Inc., where he led teams of consultants and managed multi-million-dollar P&L responsibilities, and MATRIX Resources, where he restructured traditional ITSM operations and developed adaptive Agile ITSM strategies across global manufacturing organizations. Bobby's breadth of experience from curriculum development to executive leadership coaching to operational strategy makes him an invaluable asset for clients navigating large-scale transformation.

Bryan Alltop is a dynamic Lean-Agile coach and SAFe Program Consultant with broad experience accelerating enterprise agile transformations and building high-performing delivery organizations. His expertise spans team-level Scrum coaching, Agile Release Train launch and sustainment, SAFe certification instruction, and strategic transformation planning. Bryan brings energy, clarity, and a results-driven mindset to every engagement, helping organizations navigate the full journey from agile basics to enterprise-scale delivery excellence.

With ICON Agility Services, Bryan's 2025 resume reflects a current, active coaching practice supporting clients across industries in their Lean-Agile journeys. He is skilled at coaching both new and experienced agile practitioners, facilitating communities of practice, and partnering with organizational leaders to establish the conditions for sustainable transformation. Bryan's ability to adapt his coaching approach to the unique culture and context of each client makes him an effective partner for organizations committed to continuous improvement.

Henry Noble is a seasoned enterprise Agile coach and SAFe Program Consultant with a comprehensive background in Lean-Agile transformation, organizational effectiveness, and SAFe implementation at scale. His expertise includes coaching executive leadership teams, launching and sustaining Agile Release Trains, facilitating Lean Portfolio Management, and delivering SAFe certification training. Henry brings a systems-thinking perspective to his engagements, helping organizations understand how people, process, and technology must align to deliver value consistently.

At ICON Agility Services, Henry's has worked with clients across multiple industries, guiding both technical and non-technical teams through the mindset and behavioral shifts that underpin successful transformation. Henry is recognized for his calm, credible coaching presence and his ability to build durable internal capability within client organizations, leaving teams better equipped to self-sustain their agile practices long after an engagement concludes.

SAFe Implementation, AI Coaching, Value Stream Discovery

Clint is an AI-Native Advanced SAFe Practice Consultant (ASPC) and enterprise business agility leader. For more than 20 years he has helped organizations move from project-centric delivery to value-driven operating models built around value streams and products. He has worked as a Product Owner, a Product Manager and Senior Director of Enterprise Business Agility. In that last role he led a 37-person department and directed delivery oversight for an enterprise portfolio of 45+ concurrent initiatives, ensuring alignment with strategic priorities, regulatory deadlines, and target outcomes across 3 Agile Release Trains.  A move from project-based to value-centric, product-based, planning and funding, improved delivery predictability by up to 20%.  He also designed the value stream identification workshops that launched three Agile Release Trains.

Clint uses AI hands-on in how teams plan and deliver. At a regulated insurer he co-led enterprise AI readiness and adoption, setting up the governance, prioritization and risk controls. He led AI assistant adoption across more than 40 Agile teams and started AI Dojos for Product Managers, Product Owners and Business Analysts, which shortened analysis and design cycle time and reduced rework. He also built an AI agent that uses live delivery data to streamline daily standups and spot delivery risks early. For ICON Agility clients, he writes AI prompts that help product leaders draft stronger Epics, Features and Stories, and help teams turn Jira dashboard data into decisions.

Clint’s measure of success is the value delivered to customers and the internal capability left behind. He has taught more than 20 SAFe certification courses, created Product Manager and Product Owner job families, and built communities of practice that carry the work forward without depending on a vendor. He holds AI-Native SAFe certifications as ASPC, RTE, Agile Product Manager, DevOps Practitioner and Agile Software Engineer. He is also a Chartered Property Casualty Underwriter (CPCU) and has studied AI for Executives and Product Management at UC Berkeley.

SAFe Implementation, OKRs & Value Stream Mapping, AI & Automation Opportunity Assessment

Akiyo is an AI-Native SAFe Practice Consultant and Senior Agile Coach dedicated to helping organizations put AI to work responsibly. Akiyo piloted AI-integrated JIRA workflows and coached teams on AI-powered data analysis with human oversight. Fluent in Japanese, Akiyo has guided teams and executives across the US, Japan, and Europe to adopt faster, more predictable delivery.

Certifications & Milestones

• Certified Advanced SAFe Practice Consultant 
• Certified AI-Native Foundations Professional 

Core Expertise

• AI & Automation Opportunity Assessment
• Performance Metrics, Tooling & Workflow Design
• SAFe Implementation, OKRs & Value Stream Mapping

Notable Contributions

• AI-Empowered Advanced SAFe In-Country Reviewer
• Volunteer In-Country Reviewer for Scaled Agile, Inc., translating and reviewing SAFe Framework content for the Japanese market since 2023.