We Love to Coach!
ICON Coaches are more than technical experts—they are cultural transformation artists who truly care about the success of our clients. We invite you to learn more about some of our best Agile Coaches, their diverse leadership experience, and their coaching philosophies.
Our Coaching Team
Matt has been helping people build better business solutions for over twenty years. He has consulted or worked full-time for travel, retail, financial, medical, consumer products and technology companies (many of which were Fortune 100 companies) giving him a wide variety of experience and knowledge. Matt was introduced to agile methods in 2000 through Extreme Programming and has embraced Lean and Agile practices since that time. Matt implemented his first SAFe Lean-Agile transformation in 2012 after being introduced to SAFe by a colleague and has been helping large companies with their SAFe Lean-Agile transformations since that time. Matt was certified as a SAFe Program Consultant (SPC) in early 2014 and as a SAFe Program Consultant Trainer (SPCT) in January of 2017.
Matt has coached people on every level inside and outside of IT - executives, managers, developers, testers, operations personnel, infrastructure personnel, product managers, product owners, business owners, support specialists, etc. He has coached and worked with offshore groups all over the world and has extensive experience managing highly distributed teams. Matt has helped companies apply Lean-Agile principles and practices in finance, HR, recruiting, consumer product development, marketing, sales, business operations, and at the executive level as well as other business areas outside of IT.
Besides helping many companies as an outside consultant, Matt has also held key positions in different companies where he was instrumental in their transformation and adoption of Lean-Agile principles. He has been a Vice President of Technology and Lean Portfolio Management at a multi-billion-dollar travel company, a Vice President of Globalization and CFO at a software services company, a Director of Business Analysis and Quality Assurance at a health care analytics company and a Director of Quality Assurance and Internationalization at a voice of the customer company.
Bryan is passionate about helping development teams maximize their productivity by leveraging continuous integration with the Agile development methodology. Co-Contributor to the SAFe DevOps class, Bryan has experience scaling Agile in DevOps implementations. He partners with organizations to improve their technical practices, including continuous integration, unit testing, build promotion, infrastructure-as-code, acceptance testing, feature toggles, and feature branching. Bryan has experience in the Education, Finance, and Retail sectors.
Ed is a Trainer, Coach, Mentor, and Agile Transformation Coach with over 40 years of IT experience. He performed many roles, from Developer/Tester to Project Manager on projects of all sizes in telecom for 18 years, applying Agile-like principles because they "made sense." He has been involved in Agile Transformations at multiple companies in retail, telecom, finance, insurance, and oil/gas domains during his 22 years as a consultant. Ed is team-focused and likes to facilitate discussions with the right people to resolve problems, applying his experience and Agile/SAFe principles to discover a solution. Ed has been an SPC since 2012 and has helped launch 9 Agile Release Trains for various companies. When he is not working, Ed may be found reading a book on a beach in Florida or spoiling his grandson.
Ken is a hands-on coach and leader focused on engaging teams for results. He is experienced in driving change for under-performing organizations and projects driven by deploying processes, implementing technology, and engaging teams. Ken is a SAFe SPC and Lean Six Sigma Master Black Belt who creates structure without bureaucracy. He uses innovative thinking and facilitates problem solving to address core business needs rather than technical issues. His areas of expertise include Project Management (PMP), ITIL Change Management Service Desk, Problem Management and Service Management. Ken is currently a doctoral candidate in Organizational Change from University of Southern California.
Matt is an experienced Agile Coach, Instructor, & Facilitator with a demonstrated history of working in the professional training & coaching industry. His professional skills include Agile Coaching, Agile Training, Corporate Training, Corporate Consulting, Requirements Management, Software Design, Data-Modeling, and Requirements Analysis.
For over 30 years, Tom has been improving organizations through reworking processes, Agile transformation, technical education, application development, and facilitation of strategy and problem-solving workshops. As a technical lead on an IBM web development team, he guided his own organization on an Agile path before joining the IBM Agile Academy as an Agile Transformation Coach. Working with Vice Presidents, Directors, managers and team members, he trained and coached diverse development and operations teams around the world. More recently, as an independent consultant, he has worked with several large corporations on Scaled Agile Framework implementations as well as customizing Agile scaling frameworks for clients drawing on SAFe, Modern Agile, LeSS, Scrum@Scale, and Disciplined Agile.
Duane Bushman is a Consultant, Trainer and Agile Transformation Coach with a genuine passion for helping organizations to understand and realize the business value of Lean and Agile principles. His pragmatic approach to applying principles and proven practices to develop a culture of continuous improvement has been cultivated from 10+ years of practicing and coaching Agile in IT and product development environments. Duane's personal journey in life-long learning includes being certified as a SAFe Program Consultant (SPC) in 2014 and an SPC Trainer (SPCT) in 2016. Duane brings an engaging, energetic and highly collaborative presence to both the classroom and the most challenging real world scenarios. Guiding teams large and small, he has consistently helped leaders understand what it is they need to do to unlock the potential of their people and become truly Agile.
Charlene M. Cuenca
With over 26 years of professional experience, Charlene has been a leader in transforming organizations, leveraging Lean-Agile practices across multiple functions within an enterprise. Charlene has experience working with enterprise Agile initiatives with publicly-traded corporations, large and small, as well as the Department of Defense for over 14 years. She is passionate about Agile and enjoys enabling enterprises on their journey towards organizational agility. A SAFe Fellow, SAFe Program Consultant Trainer (SPCT) and SAFe Contributor, Charlene has been part of several proven large scale Agile Transformations providing portfolio, program, team and leadership coaching and training, and frequently speaks at conferences including the SAFe Summits. When she is not working, Charlene can be found at the beach, listening to music, spending time with family and friends, sightseeing, and knocking items off of her bucket list.
Gillian is an SPC and Agile Transformation Coach with ICON. For more than 20 years, she has helped clients improve how customers and stakeholders deliver value through the adoption and sustainment of lean and agile values, principles, and practices. Formally trained in multiple lean/agile methods, coaching and change management practices, she works with leaders, teams and individuals to solve business problems and institutionalize change. In the past few years her accomplishments include helping multiple organizations adopt SAFe, launching trains and teams and establishing internal coaching programs.
With 25+ years of professional experience, James is a leadership coach and consultant specializing in organizational scaling, portfolio management, flow engineering, and enterprise agility. His experience spans coaching and training at large companies; typically those with an intention to engage VUCA and disruption by developing their innate agile capability to sense, respond, and adapt. Because most organizations are uniquely challenged with implementing systems-thinking and adaptive management at scale, James’ coaching style amplifies “starting where the client’s feet are” and dampens dogma or any focus on behaviors that do not “move the needle”. He successfully navigates the client landscape by applying his synthesized knowledge of leading methodologies. These approaches include SAFe(SPC4), Design Thinking, Cynefin, Model-Based System Engineering, Enterprise Business Agility (EBAS), and many more that might apply to the client’s “problem to be solved” and deliver a measurable result. Prior to consulting, James was a derivatives trader on the floor of the Chicago Mercantile Exchange specializing in financial futures and foreign currency options. Outside of transformational coaching, James enjoys film-making, option-pricing theory, lean cooking, queuing theory, and listening to music.
Grant brings excitement and energy to everything he does, striving to make an impact whenever possible. A Certified SAFe Program Consultant (SPC), SAFe DevOps Practioner (SDP) and Certified Scrum Master (CSM), Grant believes that all industries are encountering major mindset shifts when it comes to delivering value to the customer. The first one to market who does it well and listens to the customer early and often wins.
Grant's love for ultra endurance mountain bike racing translates to his professional life. Proper training through repetition and discipline minimizes risk of burnout, assessing race results (what went well, didn't go well and where improvements are needed) but also tracking/analyzing metrics when it comes to power, cadence, heart rate and more.
Scott has 20 years of experience in software development companies implementing process improvement. His foundations in Agile, eXtreme Programming (XP), and Scrum have enabled him to deliver products and solutions for enterprises around the globe. While coaching and hands-on problem-solving, he was led into the exploration of and certification in the Scaled Agile Framework (SAFe®) and became an SPC in 2014. Scott specializes in integrating Scrum teams into larger Agile Release Trains focused on value delivery and organizational OKR's and KPI's. Leading SAFe® Transformations has given Scott the tools and skills needed to help large-scale enterprises appreciate the benefits of transformation, including increased speed to market, higher quality products, and increased employee engagement. In his free time, Scott enjoys hanging out at the beach and golfing. His claim to fame is playing a round of golf with Tiger Woods in high school.
David sincerely supports Life as an Executive Advisor, Leadership Mentor, and Business Agility Coach, with an overall goal of helping individuals regain line of sight and inspiration for the "organizing causes" they (are trying to) identify with. His personal goal is for Life as "a working adult" to feel as wonderful as it did as an innocent child. The core tactic is a "restoration of curiosity" through a reduction in speculation and personal fear, in favor of shared pursuit of what truly is known (together). Direct, shared experiences as a Team - group of people sharing a cognitive space - brings awareness which yields healthy debate, full commitment, and accountability for meaningful Outcomes - those desired experiences of both Customers and Employees.
David combines his own leadership experiences with the collective experiences of people working in various Sectors and Industries of the last 26+ years, which are now taking form as repeatable Frameworks (i.e. Scrum, SAFe, Design-Thinking, etc). He ascended quickly as a Finance Controller in his 20s, helping a Division of 1,500 people recover from certain closure, priming the parent organization for IPO. Lean (re) Start Up principles and Strategic Hypothesis Validation through fully inclusive tiered decision making brought broad-scale ownership by everyone in that recovery. As an IT Director, David was part of two leadership teams at key inflection points as those private venture start-ups scaled to establish a formal Corporate identity, priming for acquisition in one scenario, and to double (later triple) its scale nationwide in the other scenario. David also served a globally distributed team of 600+ talented people as a VP of Product Development, aiding in their adoption of Scaled Agile Delivery practices and resolving some tough situations in their value-chain. As a consultant, his hope is to greatly expedite a compassionate and meaningful state of existence for working professionals.
In a career that spans 30 years, Bill has been a developer, analyst, architect, program leader, CTO, and consultant that some of the largest software development organizations in the world have relied upon to help them transform their ability to harness digital innovation for their competitive advantage. He has extensive experience in managing major development projects, as well as enterprise IT strategy, Agile, SAFe and DevOps process improvement definition/redefinition efforts, for both large and medium sized organizations.
John is an experienced agile mentor, teacher and project manager. He has had the opportunity to work with some of the brightest and most forward-thinking software process people in the Dallas area and has experience scaling agile to the portfolio and enterprise levels. John has three years of experience mentoring Scrum teams using Rally tools. His specialties include: Certified Scaled Agile (SAFe) Program Consultant (SPC); Agile UP project management, requirements, OO A&D; Certified Scrum Master.
Over the last 40+ years as an IT professional, I have acccomplished many things; from my early days as a mainframe developer to my current role as an Agile Coach. It has been an amazing journey that has taken me all over the world and afforded me the opportunity to work with genuinely talented individuals from diverse backgrounds, including some whose bios are on this site. I have spent countless hours developing systems, living the enjoyment of success and the frustration of failure; I like to think I learned something from both.
At the forefront of my personal "mindmap" are my two wonderful children, Jen and Matt; it has been a privilege to watch them grow up and move on with their own lives. I sincerely believe they are both more talented than me and will achieve great things in the years ahead. My wife, Linda, affirms my former point and is hopeful of the latter.
This brings me nicely to the substance of being an Agile Coach; it is not about my personal achievements but what I can do to uplift others. Agile Transformations are complex and continuously evolving and sometimes full of missteps; it is only by embracing our challenges and understanding our failures that we truly improve and move forward. Principles and frameworks provide useful guidance and are "directionally correct," but it is the transformation of people who live with them that matters. My role as an Agile Coach is to work with your teams to surface the questions they need to address; they will know the answers that will work for them.
Dan James is a 40+ year veteran of the IT world (wearing every hat in the stack along the way), an Agile specialist since 2002, and an Agile Coach since 2008. Today, Dan focuses on Lean-Agile, SAFe, and DevOps enterprise transformations and coaching within the Fortune 500, from financial services to healthcare to transportation and industrial technologies. He pragmatically guides his clients to become adaptive and Lean by out-learning and out-improving the competition, building in quality, and organizing around continuous value delivery. Dan is a Certified SAFe 5 Program Consultant (SPC5), a SAFe 5 DevOps Practitioner and trainer (SDP5), and a certified Professional Scrum Master (PSM). Dan has an MBA with IT Management specialization but has been able to preserve his sense of humor longer than his IT career. When not training and coaching agile at scale, Dan is a professional studio musician - so there’s no guessing where he’s at on weekends!
Jeff is a skilled and effective Enterprise Agile coach and trainer with a demonstrated track record of helping teams and initiatives find or regain footing. His combination of strong technical knowledge, exceptional interpersonal skills, and backgrounds in finance and hospitality enable effective understanding and engagement across the full range of stakeholders and support for their Agile journey. A SAFe Program Consultant (SPC) with experience launching and training ARTs, Jeff believes and advocates for using experiential learning activities and experimentation to power your organizational transformation.
Thomas Lee "TJ" Johnson is a Lean-Agile Coach and Entrepreneur. He is the Founder of a Strategy Consulting Firm, a Member of the Board of Governors of the Association of Change Management Professionals (ACMP), an Executive Producer for Agile Immersive Entertainment, Chair of The Motorsport 007 Rally, and Guest Lecturer at George Washington University, Graduate School of Business. TJ has consulted The African Union, His Holiness the Dalai Lama, the Israeli Knesset, the European Commission, political appointees of the US Government, and senior leaders of several Fortune 500 companies. TJ teaches various courses in Agile, including Agile Strategy, SAFe DevOps, and POPM. He has launched 8 Agile Release Trains in his career at various major finance and insurance companies. He has authored white papers, business courses, and screenplays, including "Albert & Paul," a movie in pre-production straring the Oprah Winfrey Network actor Mr. Lamman Rucker. TJ is husband to Amanda and father to Ezra and Elijah.
Terry spent the first 28 years of his career in Product and Manufacturing Development with a High-Tech computer company, the last 8 of those years involved with Lean/Agile, Scrum and SAFe. He was lucky enough to be on the ground floor to one of the largest SAFe Transformations at the time in 2013, with 8 Trains, 225 Scrum Teams, across 4 geographies and all in the same week. Now a coach, Terry continues to learn from everyone he works with, including his fellow ICON coaches. He believes that Scrum and SAFe are great frameworks, but they will only show you where your problems are, if you let them. So, Terry is passionate about helping his clients with transparency and making everything visible. If you can’t see it, then it is hard to ask the right questions and even more difficult to make improvements. He also loves to use Excel to do summary reports from Rally to help RTE’s see their entire Train in one place.
Terry is a certified SAFe Program Consultant (SPC4), Scrum Master (CSM), Certified AgilityHealth Facilitator (AHF) and has held roles as Release Train Engineer (RTE), Scrum Master, Lean/Agile/SAFe coach/trainer and Rally Administrator. He holds a Master’s in Business, a BS in Electrical Engineering and a Minor in Computer Science.
With over 30 years in technology, Rodger started his career as an Air Force officer developing weapons guidance systems and global terrestrial & satellite networks, working strategically in counter-terrorism at the joint DoD level. After retiring from the Air Force, Rodger was an early employee in two successful start-ups and a key participant in five mergers & acquisitions. When Itron acquired Rodger's first startup, he was tasked by Itron's CEO to move to Raleigh, NC to lead and re-organize Itron's R&D office. Rodger has led numerous successful implementations of highly effective agile practices and automated DevOps pipelines in both startups and multiple Fortune 100 companies. Now an Enterprise Coach, Rodger is a certified SAFe 4.6 Program & DevOps Consultant (SPC, SPD) and certifed AgilityHealth Facilitator. He holds master's degrees in Computer Information Systems from Boston University and Public Administration from the University of Oklahoma. He was an adjunct Computer Science faculty member for three years at the University of Maryland and four years at Rose State College, OK. His wife is an Army Reserve Lieutenant Colonel and Veterinarian.
Vimlesh Kumar has over 25 years of experience in IT industry, in which the last 15 years have been focused on agile methodology adoption, agile software engineering practices, IT strategy, emergent application architecture, application integration, and development capability improvement. He has served as an Agile Technical Coach/Mentor (Scrum, XP, Kanban, Lean, SAFe) in diverse technology projects for clients throughout the US and Europe. He has in-depth knowledge and experience with many programming languages, tools, and frameworks. Vimlesh specializes in agile engineering practices that include Test Driven Development (TDD), Refactoring, Pair-Programming, Continuous Integration, and Acceptance Test Driven Development (BDD / ATDD). He is a certified SAFe Program Consultant (SPC).
With an extensive history of delivering successful large-scale regulatory and digital transformation programs, Jane is a passionate, creative and enthusiastic lean-agile coach, consultant, trainer and mentor who is proficient in leading, facilitation and coaching. Jane has a proven track record of transforming workplaces to vibrant spaces where happy productive teams are empowered to rapidly deliver value and quality whilst continuously learning and improving.
Larry LaSalle is an experienced technology leader with 20 years of software development experience. He is passionate about developing and implementing delivery models and organizational structures that enable IT to meet and exceed business demands. With a background in both Software Development and Portfolio Management, Larry has a deep understanding of the end to end process for delivering solutions that meet and exceed customer expectations.
Leveraging his experience across multiple industries, including Telecommunications, Financial Services, Insurance, Healthcare, and Government, Larry is able to define processes that connect strategy to execution. Over the past 12 years, Larry has implemented SAFe, Scrum, Kanban and XP frameworks to help organizations implement agile systems of delivery. Larry believes there is no "one size fits all" solution and looks to find the right combination of processes to create a system of delivery that values alignment, transparency and decentralized decision making.
Larry’s current interest and focus is around Scaling Agile across the enterprise in areas both within and outside of IT. His specialties include Executive and Organizational Coaching, Lean and Agile Methodologies, Agile Transformation, Mentoring, Scaling Lean/Agile, Software Development, Quality Assurance, Change Management, and Program and Portfolio Management.
Doug is an energetic and relentless Agile Transformation Coach with a passion for helping organizations navigate their journey to agility. He has over 20 years of multidisciplinary consulting services experiences with the last decade aimed at driving the adoption of Agile values, principles and practices to help people go beyond DOING Agile to BEING Agile. Doug's coaching approach involves applying compassion, humor, flexibility and creativity to navigate some of the most difficult transformation situations and motivate people into doing amazing things. He has been a SAFe SPC since 2015 and became an SPCT Candidate in November 2020. He has trained and coached teams, Scrum Masters, Product Owners, Product Management, Engineering Management and Executives at several large and international Scaled Agile Transformations. Doug draws his energy from a very active and adventurous family, including his wife Kerri and their three children Mackenzie, Miranda, and Mason.
Like any Agilist, Enric's journey in the Agile world has been evolving for years. He started with traditional project management and execution within large corporations before moving onto Agile approaches. He played the role of Scrum Master in the finance, entertainment, e-commerce, and insurance arenas. After growing into the role of Coach of Teams, Enric discovered the value of being an Enterprise Coach that helps organizations with their Agile Transformations. Enric takes a holistic and integral approach to Agile Transformations, where Agile is not just a process or a set of values, but also a mindset, a way of looking at the world, a way of responding to the emerging future, a way to organize, and a way to acheive a higher level of maturity as a leader. Additionally, Enric has had the opportunity to learn in a variety of envrionments and cultures, including California, Texas, the UK, Mexico, and Spain. He holds certifications in SAFe SPC, Scrum, and professional co-active coaching by CTI.
Mitchell "Mitch" Malloy has 25+ years in the software industry. A Coach and Mentor for 10+ years, he keeps a focus on value, an eye for excellence, and a passion for people. Since the 1990s, Mitch practiced Agile techniques while growing in his own Agile journey. He has led and participated in numerous Agile Transformations for companies of all sizes, where he has mentored others in Agile values, principles and techniques. As an SPC and SDP, he is certified to train and mentor Teams, Scrum Masters, Product Owners, and Product Managers, developing Lean-Agile leaders. Drawing from his depth and breadth of experiences, Mitch has: managed technology as a Naval Officer, taught applications and programming to high school students, and developed software as a Technical Lead. He has coached youth and high school sports and has mentored teenagers as a Youth Pastor. Mitch enjoys working with and cultivating teams of all sizes, but his primary team and greatest accomplishments are his 5 children and grandchildren that he and his wife have raised together.
Kathy Marshak is a Scaled Agile Framework (SAFe) Fellow and Agile Transformation Coach and instructor with ICON. For more than 20 years, she has helped clients improve how they deliver value to customers and stakeholders through the adoption and sustainment of lean and agile values, principles, and practices. She works with C-suites, leaders of teams of teams, and team members to guide the cultural changes required to make a new way of working stick. Kathy became a certified SAFe Fellow in 2019, an immense achievement. She became a SAFe Program Consultant (SPC) in 2012 and achieved the SPC Trainer (SPCT) certification in 2014.
During the COVID-19 pandemic, Kathy has leveraged her instructional design skills to create an engaging, interactive, and collaborative learning approach for online classes. Participants in her SAFe classes are happily surprised at the depth of learning, engagement, and fun they have. Prior to that, Kathy’s accomplishments include helping several organizations adopt SAFe and establish internal coaching programs and working with Dean Leffingwell, the creator of SAFe, to help a 3000-person program envision their SAFe transformation.
Kathy is grateful to her clients for their willingness to embrace change, run experiments, and collaborate to resolve challenges.
Cathy has 25+ years experience in Application Development as a software engineer, Director of Application Development, and Scaled Agile Coach. As her career progressed, Cathy recognized her passion to help people and organizations mature in their careers and agile journeys, and so for the last 10 years, she has been practicing and coaching agile. As a SAFe-certified SPC, POPM, and SDP (DevOps) professional, Cathy has helped multiple companies initiate and deploy their Agile and DevOps practices. She has worked in numerous industries, including manufacturing, logistics, insurance, software development, broadcasting, utilities and retail, where she has provided coaching and training for teams and executives. As a certified Enterprise Business Agility Strategist (EBAS), Cathy has been a driving force in strategic planning for multiple companies. Her background in Enterprise Performance Management and Business Intelligence provides her the unique ability to evaluate an organization’s agile progress from different views and metrics, then tailor next steps based on findings. Cathy has both managed and coached teams across the globe, including in the US, Europe, and Asia. She holds a Computer Science degree from Central Michigan University and has her CPIM certification for manufacturing.
Mark is a Senior Consultant, Trainer, Agile Transformation Coach, and early adopter of the Scaled Agile Framework (SAFe), receiving his SPC in 2013. He has successfully led Enterprise and Portfolio level SAFe Transformations internationally in Europe and Australia as well as in the US. Mark has experience in multiple industries, including banking, financial services, telecommunications, online travel, airlines, retail, and healthcare. Mark understands Agile is not a framework, but a mindset that requires both business and technical people working together toward a common goal of delivering better, faster, and cheaper business value to the customer. Being pragmatic and not following a "cookbook" or another company's path are keys to a successful transformation. Each environment is different and needs to be treated as such. When not helping others with their Agile Transformations, Mark spends his time riding 1 of his 6 motorcycles or 4 bicycles. He also enjoys Italian wines and his annual Italy visits.
Christine is an inspirational team leader and experienced senior executive who is passionate about creating value-driven results at hyper-scale. She transforms enterprises and portfolios by tapping her expertise in modern engineering, digital product management, lean/agile budgeting and portfolio management. She has deep experience in lean/agile product development and delivery at scale and knows how (and when) to apply methods and frameworks such as Scaled Agile Framework (SAFe), Scrum @ Scale, LeSS, and Lean Startup techniques to deliver measurable value. Christine brings a human-centric approach to everything she does, transforming cultures and workforces by working across all facets of the enterprise ecosystem.
Christine has an impressive track record of improving business value, productivity and engineering excellence, even in highly complex and challenging environments involving more than 1,000 contributors on multiple shores. However, she lives by the lean values and so is always learning, growing, and looking for ways to improve on those results.
Kathleen is a Coach and Strategist with a passion for forming collaborative partnerships with organizations as they navigate change and expand their capacity to change well. Over the past 25 years, she has been privileged to help global organizations through major transformations including: initial public offering, mergers, acquisitions, enterprise & business agility. Kathleen now works on the cutting edge of Enterprise Business Agility and values a highly collaborative approach that supports everyone as they adopt new ways of working to deliver faster, safer, and happier outcomes. She believes that engaging in thought-provoking and creative ways inspires individuals, teams and organizations to maximize their full potential, and that change is most effective when grounded in an organization's transcendent purpose and cultural archetype. She coaches at all levels, helping people to increase awareness, shift to a more holistic and creative mindset, develop transformational leadership approaches, change operating and organizational models, and adopt new frameworks that foster dynamic outcomes. Kathleen is a life-long learner and promotes continuous learning through experimentation and rapid feedback-loops.
Travis is currently on his third career, drawing his passion for helping Organizational Leaders implement 'Good Change' in their organizations using Agile, Lean, and other practices. He has led multiple Enterprise-wide Re-engineering efforts within the context of Digital Transformation, Agile Transformation, and efforts in Lean/Lean Six Sigma. His energy and passion are powered by his experience in System and Software Development and Support for over 25 years, as well as the problems he encountered and learnings he developed. He retains multiple industry certifications including: SAFe Program Consultant, Certified Discipline Agilist, Enterprise Business Agility Strategist, and Lego Serious Master Strategist.
Michael Richardson is a hands-on Lean-Agile Enterprise Transformation Coach and Consultant with over 40 years of broad business, consulting, and IT experience working with large enterprises as well as medium & small organizations. He not only has personal experience with a variety of roles throughout all phases of a Solution Development, but he also brings a balanced approach to the role of being a change agent for lean-agile transformation in challenging enterprise ecosystems.
Michael helps enterprises achieve a true sustainable flow of value delivery by understanding their concerns, challenges & goals and creating tailored solutions consisting of practices and tools for organizational behaviors that best optimizes their path to delivery. He is an experienced consultant with a focus on Scaled Agile Framework for Enterprises (SAFe), Disciplined Agile (DA), and being an Enterprise Business Agility Strategist (EBAS).
Allen is a dedicated, experienced coach and instructor with demonstrated capacity to effectively manage a variety of IT projects and staff. A natural leader with business acumen and technological expertise, Allen has a strong record of increased responsibility, variety in job assignments, and solid accomplishments, including an MBA in Systems Management.
Allen's specialties include Scaling Agile practices with SAFe, project management, software development methodologies - Agile (SCRUM / Kanban) and waterfall), business analysis, strategic planning, software development methodologies, process improvement, metrics and measures, resource/capacity planning, business process modeling, program management office, vendor management, coaching, mentoring, training, conversions, data warehouse, disaster recovery, and budget management.
With 19+ years of experience in Lean/Agile, Business Agility Transformations, and the Scaled Agile Framework (SAFe), Martina brings lots of energy, passion and ownership to each engagement/assignment. She is an Organization and Relationship Systems Certified Coach, SAFe Program Consultant (SPC), and Business Agility Transformation Coach. Her excellent verbal and written communication skills allow her to present complex information to a varied audience (including VP+ and C-Levels) with clarity and credibility. She is able to see the big picture while having a detail-oriented quality-focused approach and the ability to manage parallel activities. An experienced people leader, manager, and facilitator, Martina builds productive and collaborative relationships across a broad array of functional areas.
For the last 12 years, Hans has focused on building sustainable improvements in organizational effectiveness through large-scale Agile transformations. Leveraging his deep knowledge of Agile, Scrum, Lean, XP and SAFe, Hans applies a pragmatic, team-oriented approach to coaching customers through optimizing the entire delivery process from concept to cash. His domain experience spans technology, IT, energy, banking and insurance, but Hans also relishes applying Agile principles to non-traditional spaces such as marketing, construction, finance, and HR.
Karen personifies the profound drive for excellence she's paid to deliver. Business has a new language. A life-long student of Lean/Agile concepts and principles, Karen is a globally recognized translator for 21st century transformation. She leads tech startups from scratch to Silicon Valley, eases monolithic giants through the troubled waters of digital change, and rouses a new, essential positivism everywhere in between. With the imagination to challenge norms, Karen builds visionary leaders who fuse strategy with execution. Her passion for people and efficiency fuels the courage to break form and embrace the Lean mindset. Karen utilizes her unique background in Psychology, Engineering, and Computer Science, along with her deep knowledge of Agile and Lean, to adapt strategy and evolve operating models that are responsive to her clients, their clients' ever-changing needs and shifting landscapes.
Karen is extensively experienced in Business and Leadership Agility and is a popular, passionate speaker who presents laser-focused, culturally sensitive, universal value. She is the author of highly successful proprietary Lean/Agile iterations for pan-agency growth across the Business, including Operations, IT Development, Product Development, and Mergers/Acquisitions. She has curated multiple cross-global projects and teams of 100 to 10,000+ for Fortune 500 companies in the Airline, Supply Chain, Financial, Insurance, Healthcare, Retail, U.S. and Foreign Government, Gamin, and Worldwide Publication sectors.
Karen is a joyously connected mother to Hunter, MacKenzie, and Devin, life partner to Dale, and dedicated servant to Charlie the English Doodle. Her family enjoys traveling abroad and time on the water. Karen is dedicated strongly to charitable efforts that focus on the inspiration and development of young people.
Graham has over 20 years’ experience in project management and system development. Graham has delivered multiple large scale transformation programs following the agile framework, and has coached and supported teams transitioning from waterfall methodology to agile. Graham is highly experienced in financial services having worked for a number of global banks and insurance institutions.
Graham works well with building and maturing agile teams and supporting Release Train Engineers in delivering value. Graham coaches Scrum Teams, Product Owners, Scrum Masters, Release Train Engineers and other stakeholders in the application of Scrum, executing Agile Transformations and developing Agile Coaches.
Todd is a value-driven, customer-centric Lean Agile Transformation Coach and Technical Professional with 17 years of experience in software development and systems engineering. As a lifelong learner, he continues to demonstrate mastery of Agile frameworks and software methodologies and has served numerous Agile teams as a Scrum Master. He has partnered with transportation, healthcare, government, manufacturing, and technology organizations, which has led to a variety of real world experiences that customers can relate to. Todd became an SPC in 2018 and enjoys teaching and coaching individuals throughout the Lean Enterprise and the public. His lifelong dream is to teach SAFe courses in Latin American and Spain and increase awareness in Lean Agile frameworks to native Spanish speakers. In his spare time, Todd and his wife represent Subaru as Brand Ambassadors, educating the public on improving environmental practices and the benefits of Subaru ownership.
John H. Thompson
John is a results-oriented, MBA-trained business management leader with 20+ years of business, consulting, and Agile coaching experience. He has been an SPC since 2015 (SA since 2014) and has employed SAFe to coach Executives, Program Leadership, Scrum Masters, Product Management, and diverse technical teams, helping them make transformational change from traditional waterfall-oriented approaches to Agile and SAFe delivery practices and principles. His efforts have resulted in improved program alignment, higher velocity of work delivered, and quicker responses to customer requests. His broad skills were gained through sound Fortune 100/500 industry experience and delivering multi-million dollar Enterprise Performance Management (EPM) and Business Intelligence solutions. He has balanced experience in coaching, consulting, program/project management, and systems development and has also co-authored several Agile Boot Camp courses. John enjoys playing Jazz, Gospel, and virtually any kind of music on his Alto or Tenor sax. He also loves travel and photography.
Brendan is a dynamic and accomplished Agilist who offers a purposeful blend of strategic business alignment and transformational leadership. In the last 10 years, he has coached and implemented Lean/Agile/SAFe values and principles combined with critical thinking in a variety of industries, including financial, oil and gas, and technology. He partners with teams and leadership to mature and sustain Agile behaviors and mindset. Brendan is an expert in globally distributed environments and has experience working with both technical and non-technical entities.
Tim Walker is a career software engineer, educator and team coach applying "outside-in" behavior and test driven approaches to agile teams and enterprises at scale. Tim's Behavior Driven Development and Agile Testing courses are teaching Agile teams effective practices towards CI/CD implementations and provide the basis for the practice and culture changes required for effective DevOps. Tim's goal is to assist teams achieve excellent results in their Lean and Agile initiatives by teaching them how to "bake in quality" while constantly improving their flow and delivery of business value and outcomes.
Bringing over 35 years of iterative software engineering experience, Tim is an expert in Test-First practices including all aspects of BDD/TDD and consults industry leaders on enterprise agile quality. As an educator and hands-on technical practices coach, Tim brings a quality mindset to any agile team. He enables enterprise agility where excellence can thrive by helping to create meaningful portfolio views of Value Delivery, Visualizing queues and limiting WIP using Jira (or other team tools) with AgileCraft and VersionOne. This serves to guide transformation initiatives and to make explicit dependencies visible as we move towards DevOps Value Stream flow.
Tim is a certified SAFe Program Consultant (SPC) with specialties that include: Lean and agile software testing, iterative process methods, Executable Requirements, DevOps, Chef/Puppet/Ansible, AWS EC2 Development, Docker, BDD in Infrastructure and Database, Test automation strateies, Ruby/Rails, Cucumber, BDD, TDD, OOAD, Scrum, Kanban, Java, C and Assembler.
Allen Ward is a SAFe Certified Agile Transformation Coach. He was trained as a Scrum Master by the inventor, Jeff Sutherland. He was trained on Agile Coaching practices by Lyssa Adkins, author of the book Coaching Agile Teams, and he was trained on SAFe by the inventor Dean Leffingwell. Allen is currently on an engagement with Farmers Insurance in Woodland Hills, supporting the Enterprise Digital Marketing Organization. In this capacity, he is leading the SAFe Agile Transformation at the Leadership level. Additionally, he teaches SAFe Certified Courses including Leading SAFe, SAFe for Teams, Scrum Master, Advanced Scrum Master, Product Owner/Product Manager, and DevOps Practioner, and Release Train Engineer. Allen also coaches and mentors teams and programs and holds enterprise level workshops such as Value Stream Mapping, Lean Business Case, Lean Portfolio, Agile Budgeting, etc. Allen also teaches non-SAFe Agile short courses such as the Agile Mindset, Story Writing, and Intro to Scrum. He teaches all of these courses publicly as well as privately. Allen lives in Newport Beach and enjoys boating in the harbor.
Lori is an Enterprise Agile Transformation Coach and Trainer with twenty years of training and coaching experience, eight years in Information Technology (IT) in the HealthCare Industry. She is a highly energetic and creative instructor who is passionate about facilitating participant engagement and excitement for learning while connecting the participants to the vision and purpose of the organization, i.e. the customer. Her aim is to empower learners to action. When she is not training or coaching, she likes to spend my time with friends and family outdoors snowboarding, surfing, hiking and exploring.