click to reveal definition
click to flip back
You know 0 of 34 cards in current set.
Ready to get certified?
Get CertifiedNeed this expertise applied inside your organization?
Explore Our ServicesFull Glossary
Consultant Role
- Advanced SAFe Practice Consultant (ASPC)
- An experienced change leader who deepens SPC skills to coach implementations, lead ARTs and value streams, train others, and drive enterprise-scale Lean-Agile transformation with measurable business outcomes.
- SAFe Practice Consultant (SPC)
- A change agent certified to train SAFe courses, launch and coach Agile Release Trains, and guide a Lean-Agile transformation. The ASPC builds advanced coaching and consulting capability on this foundation.
- Change Agent
- A person who actively drives organizational change — building the coalition, communicating the vision, enabling action, and sustaining momentum — central to the consultant's role in transformation.
- Coaching Stance
- Operating across teaching, mentoring, facilitating, and professional coaching, choosing the right mode for the situation and shifting clients toward self-sufficiency rather than dependency.
Leading Transformation
- SAFe Implementation Roadmap
- The recommended sequence for adopting SAFe: reach the tipping point, train change agents and leaders, identify value streams and ARTs, create the implementation plan, prepare for and launch ARTs, coach, and extend to the portfolio.
- Reaching the Tipping Point
- Change begins when the organization is sufficiently motivated — by a burning platform (an existential threat) or proactive, visionary leadership — to commit to a different way of working.
- Kotter's 8-Step Change Model
- The change framework SAFe draws on: create urgency, build a guiding coalition, form a vision, communicate it, empower action, generate short-term wins, consolidate gains, and anchor new approaches in culture.
- Lean-Agile Center of Excellence (LACE)
- A dedicated team that drives and sustains the transformation — training, launching ARTs, spreading practices, and measuring progress. Often a decisive factor between superficial and genuine adoption.
- Value Stream Identification Workshop
- A facilitated session to identify operational and development value streams and the ARTs that realize them, forming the structural basis for organizing the enterprise around value.
- Powerful Guiding Coalition
- A cross-functional group of influential leaders with the authority, credibility, and energy to drive change. The consultant helps assemble and align this coalition early in the transformation.
Advanced Coaching
- Professional Coaching vs. Consulting
- Coaching draws answers out of the client through powerful questions and active listening; consulting provides expert guidance and solutions. Advanced consultants deliberately balance both.
- Coaching the C-Suite / Executives
- Engaging senior leaders to model Lean-Agile behaviors, fund value streams, remove enterprise impediments, and govern leanly — recognizing leadership behavior is the primary lever for sustained change.
- Coaching the ART
- Advanced techniques for assessing and improving an ART's health, flow, and outcomes — beyond launch — to move trains from mechanical adoption toward high performance and business agility.
- Powerful Questions
- Open, thought-provoking questions that expand thinking and create insight and ownership, a core professional-coaching skill the ASPC uses to develop clients' capability.
- Coaching Agreement & Alliance
- An explicit agreement on goals, scope, boundaries, and measures of success between coach and client, establishing clarity, trust, and accountability for the coaching engagement.
- GROW Model
- A coaching conversation structure — Goal, Reality, Options, Will/Way forward — that helps clients move from a desired outcome to concrete, owned next steps.
Facilitation & Training
- Facilitating Large-Group Events
- Designing and running events like PI Planning and Inspect & Adapt for dozens of participants using clear structure, timeboxing, visualization, and decision-making techniques to achieve alignment and outcomes.
- Train the Trainer / Teaching SAFe
- Delivering effective SAFe courses using adult-learning principles — engagement, relevance, practice, and feedback — and building internal training capability so the enterprise can scale enablement.
- Adult Learning Principles (Andragogy)
- Adults learn best when content is relevant and problem-centered, builds on experience, is self-directed, and is immediately applicable — guiding how consultants design training and workshops.
- Workshop Design
- Structuring a session around clear objectives, the right participants, appropriate activities, and explicit outcomes — a key consulting deliverable for value stream mapping, chartering, and improvement events.
Organizational Agility
- Business Agility
- The ability to compete and thrive in the digital age by quickly responding to opportunities with innovative, digitally-enabled solutions, achieved through SAFe's seven core competencies.
- Seven Core Competencies
- Lean-Agile Leadership, Team and Technical Agility, Agile Product Delivery, Enterprise Solution Delivery, Lean Portfolio Management, Organizational Agility, and Continuous Learning Culture.
- Organizing Around Value
- Restructuring from functional silos to value streams so the enterprise can deliver and reorganize around the flow of value — often the hardest and most impactful change a consultant guides.
- Operating Model Transformation
- Reshaping structures, funding, governance, and roles to support a network of value streams, enabling faster decision-making and continuous flow at enterprise scale.
Measuring Outcomes
- Measure and Grow
- Assessing business agility and progress using outcome, flow, and competency metrics, giving the consultant objective data to guide improvement and demonstrate transformation value.
- Flow Metrics
- Flow distribution, velocity, time, load, predictability, and efficiency — measures that show how well value moves and where systemic constraints limit delivery.
- Outcome (Business) Metrics
- Measures of the business value delivered — such as revenue, customer satisfaction, employee engagement, and OKR attainment — that justify continued investment in the transformation.
- Transformation Backlog
- A prioritized, evolving list of the changes needed to advance the transformation, managed like any backlog so improvement work is visible, sequenced, and measurable.
Sustaining Change
- Sustaining and Improving
- The final phase of the roadmap: anchoring new ways of working in culture, advancing the core competencies, and continuously improving so agility endures beyond the initial launch.
- Anti-Patterns
- Common failure modes — e.g., 'Agile in name only,' absent leadership, projects masquerading as value streams, or skipping coaching — that consultants must recognize and counteract.
- Communities of Practice (CoP)
- Networks that share knowledge and grow capability in a domain across the enterprise, helping sustain practices and reduce dependence on external consultants over time.
AI-Empowered Consulting
- AI in Transformation
- Using AI to accelerate assessments, synthesize interview and survey data, draft transformation backlogs, and model scenarios — augmenting the consultant's analysis while keeping human judgment central.
- Coaching AI Adoption
- Helping enterprises adopt AI responsibly within SAFe — establishing governance, identifying high-value use cases across ARTs and the portfolio, and building the skills and culture to use AI well.
- AI Governance & Ethics
- Establishing operational guardrails, transparency, and accountability for AI use across the enterprise so AI accelerates outcomes without compromising quality, compliance, or trust.