Empower your teams, Upgrade your skills.

What skills do you need to deliver value in a Lean enterprise? The SAFe® Product Owner / Product Manager (POPM) course covers the tactical responsibilities of these roles in the Agile Release Train. The course also gives you the guidance and tools you need to work effectively in remote environments.

Advanced SAFe Practice Consultant with ASPC Certification

3 Days (consecutive)

Why Choose the Advanced SPC Certification Path?

Validated Career Performance and Advancement
Earn four SAFe micro-credentials, one SAFe Skill, and an Advanced SPC certification.

Curated, Hands-on Practice
Designed to move beyond theoretical knowledge, emphasizing actionable skills and practical application.

A Roadmap to Sustainable Transformation
Learn how to effectively engage leadership to empower your Agile transformation and prove value with metrics and reporting.

A Supportive Environment
Apply your previous learnings in the Learning Lab, with expert guidance and facilitated peer-to-peer engagement.

Lean Portfolio Management with SAFe® 6.0 LPM Certification

Aligning strategy with execution is critical to any organization’s success and a key aspect of SAFe®. With a Lean Portfolio Management (LPM) approach, you can collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.

Achieving Responsible AI: Micro-Credential Training

4 hours

Learn about the challenges and risks confronting enterprises as they incorporate AI both internally and in their customer-facing products. This Micro-credential course explores ‘Responsible AI’ practices that early adopters implement to mitigate risks. We’ll detail how SAFe accelerates the implementation of Responsible AI, unlocking the value of this technological revolution.

SAFe® 6.0 Release Train Engineer with RTE Certification

In the SAFe® RTE course, learn to execute and continuously improve PI Planning and other key SAFe® events. You'll discover how to coach leaders, teams, and Scrum Masters in new processes and mindsets. And you'll get the guidance and tools needed to effectively work in remote environments with distributed teams.

Leading SAFe® 6.0 with SA Certification

New to the Scaled Agile Framework®? Leading SAFe® offers you an introduction to the foundations of SAFe®, provides the principles and practices to drive your Lean-Agile transformation with confidence and offers the guidance and tools you need to lead effectively in remote environments with distributed teams.

SAFe® for Teams 6.0 with SP Certification

2 days; check class schedule to choose between four, one-half day sessions or two, full days

This course teaches the skills needed to become a high-performing team member of an Agile Release Train (ART). Gain an in-depth understanding of the ART, how it delivers value, and what a team member can do to effectively perform his or her role using Scrum, Kanban, and XP.

Agile Product Management with SAFe® 6.0 APM Certification

5 Half Days

Discover and apply the mindset, skills, and tools to create successful products and solutions that are desirable, viable, feasible, and sustainable.

Advanced Scrum Certification Path - SAFe®

2 Half Days

Take the next step in your learning and career with the Advanced Scrum Master Certification Path. This renewable certification supports Scrum Masters/ Team Coaches in building a high-performing team that drives business outcomes for the organization, emphasizing skills-based expertise and application rather than a knowledge-based assessment.

SAFe® 6.0 Scrum Master with SSM Certification

In this course, attendees gain an understanding of the role of a Scrum Master in a SAFe® enterprise. Explore the role of the Scrum Master in the context of the entire enterprise and prepare to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organization.

SAFe® 6 DevOps with SDP Certification

2 days; check class schedule to choose between four, one-half day sessions or two, full days

Optimizing Your Value Stream

Delivering valuable solutions faster doesn’t involve just engineers developing software. It involves introducing a shared DevOps mindset among all the people who define, build, test, deploy, and release software-driven products. The innovative SAFe DevOps course helps people across technical, non-technical, and leadership roles work together to optimize their value stream from end to end. Attendees learn what DevOps is, why it is important to every role, and design a Continuous Delivery Pipeline that is tailored to their business. Attendees work in cross-functional teams to map their current state value stream from concept to cash, identify major bottlenecks to flow, and build an actionable implementation plan that will accelerate the benefits of DevOps in their organization.

Co-authored by ICON Agility Services, SAFe SPCT Gold Partner since 2012.

Agile Human Resources (HR) Explorer with AHRE Certification

1 day; taught over two half-day sessions

Contextualizing Agility for Human Resources, People Professionals, and Organizational Design

A profound shift is happening in the way enterprises approach people management. Human Resource departments are realizing that traditional HR practices don’t support Agile teams and the needs of today’s rapidly changing business environments. To bridge this gap, Agile HR Explorer provides learners with the guidance needed to align HR practices with the SAFe transformation and their Agile teams.

Advanced Facilitator: Value Stream Mapping

4 hours

Master the art of facilitating Value Stream Mapping workshops

Advanced Facilitator: Conflict and Collaboration

4 hours

Develop advanced facilitation skills to navigate conflict and foster collaboration within SAFe implementations.

Conflict is a necessary part of innovation. But navigating conflict can be difficult when emotions are high. There is a critical need to equip enterprises and teams with actionable techniques they can use in the moment to foster psychological safety and resolve issues quickly. Providing them with proven strategies can help them manage conflict more effectively and promote collaborative decision-making so the needs of the business and customers are met.

SAFe for Hardware

The Solution for Accelerating Hardware Development

SAFe for Hardware enables organizations to seamlessly integrate SAFe principles into hardware development, accelerating delivery and maintaining flexibility, all while navigating the complexities of large systems designs.

SAFe for Hardware Teams

Accelerate Innovation and Synchronize Delivery

SAFe® for Hardware Teams is a 2-day certification course built for engineering organizations developing physical systems.

SAFe® Agile Software Engineering with ASE Certification

5 Half Days

In this course, you’ll learn how modern practices including XP, behavior-driven development (BDD), and test-driven development (TDD) enable continuous value flow and built-in quality. This interactive, three-day course also gives you guidance and tools to work effectively in remote environments.

SAFe® for Architects with ARCH Certification

In this course get the context needed to align architecture with business value. Understand how system, solution, and enterprise architects collaboratively deliver architectural solutions. And get the guidance and tools you need to work effectively in remote environments with distributed teams.

SAFe® for Government with SGP Certification

2 half-day (3 to 4 hours) sessions

In the SAFe® for Government course, you’ll learn how to apply Lean-Agile and SAFe practices in a government organization. So you can deliver projects with speed and quality. Improve collaboration with teams and stakeholders, mitigate risk, and make efficient use of taxpayer money.

SAFe Enterprise

SAFe Enterprise is a system of knowledge, tools, and practices essential to successfully scale agile across the enterprise. SAFe Enterprise bundles the critical components of learning, adopting, and practicing SAFe into a single platform, accessible to leaders and their teams anytime, anywhere.

Agile Marketing with SAFe®

The Agile Marketing with SAFe® course teaches teams how to apply Lean, Agile, and SAFe practices and principles. The course uses a combination of hands-on activities, introspection, and guided exercises to help teams build collective muscle memory and alignment. The course culminates with an activity that allows attendees to apply SAFe in their own real-world environments.

Curso de Liderazgo en SAFe® 6 con Certificación SA

2 Dias

Este curso de dos días enseña los conocimientos necesarios para dirigir una empresa Lean-Agile utilizando el marco de trabajo Scaled Agile Framework® (SAFe) y sus principios derivados del pensamiento Lean, enfoque de sistemas, desarrollo ágil, flujo de desarrollo de productos y DevOps.

SAFe® 6 Scrum Master avanzado con Certificación SASM

2 Dias

Este curso de dos días prepara a los Scrum Masters para su papel de liderazgo en la facilitación de un equipo de trabajo al igual que la implementación exitosa del programa en las empresas que utilizan el marco SAFe.

Curso SAFe® Scrum Master con Certificación SSM

2 Dias

El curso de SAFe® Scrum Master (SSM) le ayudará a desarrollar sus habilidades como miembro de un equipo de alto rendimiento de un Agile Release Train (ART), lo que aumenta el valor para los equipos y organizaciones que implementan SAFe®.

AI Workshops, Assessments and Prompt Engineering Training

Where do we go from here with AI? AI Adoption Roadmapping Workshop

4 Days

Next Steps: AI Adoption Roadmapping Workshop

Where are we now? AI Current State Assessment

2 to 3 weeks, depending on scope

DIscover where you are via ICON's AI Current State Assessment

AI-Powered Possibilities: Identifying, Evaluating & Prioritizing High-Impact Use Cases

11 weeks

Establish your AI-powered business model

AI-Powered Operational Efficiency Assessment: Unlocking Smarter, Faster Workflows

2 to 3 weeks, depending on scope

Find waste and remove it from your workflows to deliver value faster.

Unlocking Opportunities: The Critical Role of Leadership in AI Adoption (executive coaching)

Initial 3 Day workshop, then leadership coaching.

Leaders must understand and initiate the AI transformation within a company to be successful.

Command the Future: Executive Leadership for AI Success

8 to 12 hours; flexibly presented over 2 to 3 days.

Step confidently into the future of leadership.

This intensive program equips executives with the strategic insight, emotional intelligence, and ethical foresight required to lead AI-driven transformation. Learn how to overcome resistance, build a culture of innovation and trust, and turn AI into a sustainable advantage for your organization — while staying true to your leadership values.

AI-Powered Prompt Engineering – Mastering Generative AI for Real-World Impact

Through real-world examples and hands-on exercises, participants will learn to design AI interactions that are clear, effective, and aligned with business and technical goals.

Smart Prompts, Smart Decisions, Smart Delivery: AI for Product Owners

Through hands-on exercises, real-world use cases, and AI-driven problem-solving, you’ll learn how to use AI as a tool to assist (not replace) your expertise in writing features, refining stories, and driving product success.

The Art of Prompt Engineering for Scrum Masters – Elevating Agile with AI

12 hours

Scrum Masters are at the heart of Agile team success, ensuring smooth collaboration, efficient workflows, and continuous improvement. AI is not here to replace your role – it’s here to amplify your impact. Through hands-on exercises, real-world use cases, and interactive AI experiments, you’ll learn how to integrate AI into your Agile practices while keeping people and collaboration at the center.

Unlocking the Power of Intelligent Engineering - AI Foundations for Software Development Teams

Unlock the Power of Intelligent Engineering.

Agile Foundations

Applying Scrum - Agile Principles & Practices

Agile is an approach to software development that has rapidly become mainstream. Using a mixture of techniques that together form modern Agile Practices such as Scrum, Extreme Programming (XP), user stories, test-driven development, etc., teams can significantly improve their productivity and morale.

Agile Boot Camp

The Agile Boot Camp uses a combination of lecture, class discussion, and hands-on exercises, with emphasis on group activities, to reinforce the concepts and principles. You will learn to apply the basic practices of an Agile approach, with a focus on Scrum.

Agile Team Enablement Workshop

The Agile Team Enablement Workshop teaches you to apply the basic practices of an Agile approach, with a focus on Scrum. You will apply what you learn in a series of exercises that take you through project start-up, project/release planning, Sprint Planning, and Sprint Execution.

Agile Product Owner Enablement

The Product Owner Enablement Course is designed for Product and Business Managers who are subject matter experts and are involved in the planning and execution of Agile projects. Students will learn how a Product Owner can infuse business priorities, goals, and vision, into a Development Team.

Lean - Kanban Workshop

This 1-day course familiarizes attendees with Lean Software Development concepts, principles, and practices as well as a "Kanban System," which is implemented to put Lean principles into practice.

Agile Requirements with User Stories

The Agile Requirements and User Stories course will teach you how to write User Stories that effectively communicate the needs of your customers using a blend of lecture and group exercises. You will learn how to build a Product Backlog with User Stories as input, and how to plan and work with them.

Agile Release Train (ART) Flow Accelerator

The fastest way to achieve the benefits of enhanced value flow acceleration with SAFe 6.0 guidance is with a workshop led by expert, SAFe SPCTs. Agile Release Trains (ARTs) are at the center of delivering continuous flow of value to your customers.

Inspect, Adapt, & Excel Workshop

2-3 Days (Day 3 is optional)

Showcase the True Worth of Inspect & Adapt Events to your executive leaders. With the guidance and facilitation of expert ICON coaches, we can help elevate your next I&A Event outcomes.

Hands-on Test-Driven Development (TDD) Workshop

Elevate your coding game! This intensive 2-day Test Driven Development (TDD) workshop will introduce you to the skills you need to improve your coding experience, productivity, and flow. Learn how to achieve seamless collaboration with your Product Owner and testers.

Mastering Agile Collaboration and Automation with BDD and Cucumber

Unlock the power of Behavior-Driven Development (BDD) and Cucumber automation!

Custom Workshops

SAFe® Executive Overview

4 Hours

To have a successful Business Agility transformation, executive stakeholders must align on the organizational problems to be solved. ICON helps you develop your understanding of what it means to be a Lean-Agile leader in a growing enterprise, assess where you are in your transformation journey, and guide you on the next steps to better understand the Scaled Agile Framework®.

AI Prompt Engineering

Elevate your prompt writing game to improve outcomes on your projects! This intensive, 1-day AI Prompt Engineering workshop will introduce you to the skills you need to improve your daily use and effectiveness with AI, productivity, and flow.

DevSecOps Discovery and Solution Workshops

ICON's DevSecOps Discovery and Solution Workshops lead the organization through a practical and engaging approach to kicking off a DevSecOps Transformation the right way. In order to enable Continuous Delivery, the organization must Align to Value Streams, then optimize the Delivery Process from Concept to Cash.

Lean-Agile Center of Excellence Workshop

In this workshop, explore SAFe® adoption patterns and how they apply to your context, create the mission statement and charter for the LACE, understand and learn how to carry out the responsibilities of the LACE, determine the organizational model for the LACE, set up the LACE as an Agile team, build your initial SAFe® Implementation Roadmap, and prepare the launch of your first Agile Release Train (ART).

Agile Testing with Acceptance Test-Driven Design (ATDD) & Behavior Driven Development (BDD)

Learn how to build quality into products while controlling scope and avoiding duplicated efforts. Apply a "whole team" approach to quality and orchestrate feedback from your tests effectively.

Value Stream Workshop

In this 1-day workshop, you will identify your organization’s Value Streams and explore and test different potential Agile Release Train (ART) designs that are optimized for the flow of value. With this understanding, we help you choose one Value Stream and one ART to serve as the starting vehicle for the journey. Then, you will learn how to create a plan to launch the ART and develop a roadmap for launching more ARTs and Value Streams.

Adaptive Leadership 101

Based upon Customization of Workshop

This introductory 1-day course helps you to identify and make progress on your key leadership challenge. You’ll apply tools and techniques of Adaptive Leadership for leading change, particularly when there are no easy answers.

Test-Driven Development (TDD) Foundations

2-3 Days

This course is the best place to start for most development teams. This class covers TDD fundamentals, sustainable tests, refactoring/continuous design, test doubles/mocks, and – what every developer wants to learn – how to start rescuing your legacy code.

SAFe® ART Quickstart

4-10 Days

There are many ways to successfully launch an Agile Release Train. However, experience has shown that the easiest and fastest way to do this is through the SAFe® ART Quickstart approach. Using this approach, all teams on the ART are trained together, and the first Program Increment (PI) Planning session is completed.

SAFe® Lean Portfolio Management Workshop

This course explores 3 essential collaborations that enable alignment across portfolios while supporting empowerment and decentralized decision-making. Together, they create a lean, Agile governance model that helps organizations achieve broader business goals effectively.

SAFe® Inspect and Adapt Workshop

The importance of the Inspect and Adapt (I&A) workshop cannot be understated. It enables every Agile Release Train (ART) to improve every Program Increment (PI). Since each PI represents a significant economic investment from the organization, it’s critical to assess the current state of the solution, which is demonstrated and evaluated by the ART teams during the I&A. In this hands-on workshop, your ART teams will be guided through a rigorous approach to the problem–solving that will result in improvement actions for the next PI.

Agile Backlog Workshop with Epics, Features, and User Stories

Learn about this powerful yet simple technique for creating work items for an Agile environment. This 2-day course teaches attendees how to write Epics, Features, and User Stories that effectively communicate customer needs. You will learn how to build a product backlog of Epic ideas, broken down into beneficial Features, and decomposed into small, valuable User Stories.

Customer-Centricity & Design Thinking Workshop