Doug Less is an SPCT and Enterprise Agile Coach with a passion for driving measurable business agility. Doug specializes in expanding Agile beyond software — optimizing operations for HR, Marketing, and Business teams, and refining mature product organizations. From implementing Objective and Key Results (OKRs) to leading groundbreaking workshops on "Responsible AI" and "Design Thinking," Doug helps organizations balance innovation with strategic alignment.
Certifications & Milestones
- SPCT (SAFe Practice Consultant Trainer)
Core Expertise
- Agile for Non-Software Teams (HR, Marketing, Product)
- Responsible AI Implementation (SAFe and AI)
- Design Thinking & Customer Journey Mapping
- OKR (Objectives and Key Results) Implementation
Notable Contributions
- Co-hosted global Lean Coffee discussions alongside SAFe creator Dean Leffingwell.
- Authored extensive guidance on Agile Adoption, Scale-Agile transformation pitfalls, and mature product strategy.
- Co-led thought leadership on "Ethics Meets Agility: Achieving Responsible AI".