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Foundations
- Applied AI
- Putting AI to work on real tasks to create value, rather than studying it in the abstract.
- Generative AI
- AI that produces content — text, code, images — by learning patterns from large datasets.
- Hands-On Learning
- Building AI skill by practicing on your own real tasks with guidance and feedback.
- Human-AI Collaboration
- Designing work so AI accelerates tasks while people provide judgment and accountability.
Use Cases
- Drafting and Writing
- Using AI to produce first drafts of documents, emails, and content that people refine.
- Summarizing
- Condensing long documents, meetings, or threads into concise, useful summaries.
- Analysis and Insight
- Using AI to analyze information, spot patterns, and generate options for decisions.
- Automation of Routine Tasks
- Using AI to speed up or automate repetitive, rules-based work.
- Brainstorming and Ideation
- Using AI as a thinking partner to generate and expand ideas.
Prompting
- Effective Prompting
- Writing clear, specific, well-structured instructions that produce useful results.
- Context and Roles
- Providing background and assigning a persona to shape the AI's output appropriately.
- Examples (Few-Shot)
- Including sample inputs and outputs to guide the AI toward the desired pattern.
- Iteration
- Refining prompts based on output until the result meets the need.
- Prompt Templates
- Reusable prompt structures for recurring tasks to get consistent results.
Evaluating
- Verifying Output
- Checking AI results for accuracy, relevance, and bias before using them.
- Hallucination
- When AI produces confident but false content; human verification is essential.
- Fit for Purpose
- Judging whether output is good enough for its intended use and audience.
Responsible Use
- Data Privacy
- Avoiding entering sensitive or proprietary data into AI tools that could expose it.
- Guardrails and Policy
- Following organizational rules on approved tools, allowed data, and review steps.
- Bias Awareness
- Recognizing that outputs can reflect bias and reviewing accordingly.
- Human Accountability
- Keeping people responsible for decisions and outcomes AI helps produce.
Applying It
- Personal AI Workflow
- Identifying where AI fits into your daily work and building habits to use it effectively and responsibly.
- Sharing and Scaling
- Capturing effective prompts and patterns so teams can reuse and build on them.