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Foundations
- Kanban
- A flow-based method that visualizes work, limits work in process, and manages flow to improve delivery evolutionarily.
- Start Where You Are
- Kanban applies to your current process and roles, improving it incrementally rather than requiring a big change.
- Evolutionary Change
- Kanban improves through small, continuous changes rather than disruptive reorganization.
- Pull System
- Work is pulled into the next stage when capacity is available, rather than pushed regardless of load.
Core Practices
- Visualize Workflow
- Making work and its stages visible on a board so the whole team sees status and flow.
- Limit WIP
- Capping work in process per stage to reduce multitasking, expose bottlenecks, and improve flow.
- Manage Flow
- Monitoring and improving the smooth, fast movement of work through the system.
- Make Policies Explicit
- Defining and posting the rules for how work moves so everyone shares the same understanding.
- Feedback Loops
- Regular cadences and reviews that provide feedback to manage and improve the system.
- Improve Collaboratively
- Using models and data to improve the process together, evolving it over time.
Board Design
- Kanban Board
- A visual board with columns for workflow stages and cards for work items.
- Mapping the Workflow
- Identifying the real stages work passes through, from request to done, to build the board.
- Classes of Service
- Categories (e.g., standard, expedite, fixed-date) with different handling policies to manage priorities.
- Definition of Done per Column
- Explicit exit criteria for each stage so work moves only when truly ready.
- Swimlanes
- Horizontal lanes that separate types of work or classes of service on the board.
WIP & Flow
- WIP Limits
- Maximum items allowed in a stage; setting them well is key to healthy flow.
- Bottlenecks
- Stages where work piles up; WIP limits make them visible so they can be addressed.
- Blockers
- Impediments that stop a card from progressing; making them visible speeds resolution.
Metrics
- Cycle Time
- The time a work item takes to move through the workflow, a core flow measure.
- Throughput
- The number of items completed per time period, indicating delivery rate.
- Cumulative Flow Diagram
- A chart showing work in each state over time, revealing WIP buildup and bottlenecks.
Cadences
- Kanban Cadences
- Regular meetings — such as replenishment, standup, and review — that keep the system flowing and improving.
Applying It
- Launching the System
- Agreeing the board, policies, WIP limits, metrics, and cadences to start managing flow as a team.
- Continuous Improvement
- Using metrics and reviews to keep evolving the Kanban system for better flow.