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Lean Foundations
- Lean Thinking
- Maximizing value and minimizing waste by improving the flow of work through a system.
- Value and Waste
- Value is what the customer is willing to pay for; waste is everything else, which Lean seeks to eliminate.
- Flow
- The smooth, uninterrupted movement of value through a process from request to delivery.
- Pull
- Pulling work into the next step when capacity is available, rather than pushing regardless of load.
- Little's Law
- Average cycle time equals work in process divided by throughput; reducing WIP shortens cycle time.
Kanban Practices
- Kanban
- A method that visualizes work, limits WIP, and manages flow to improve delivery evolutionarily.
- Visualize Work
- Making work and its stages visible on a board so the team sees status and flow.
- Limit WIP
- Capping work in process to reduce multitasking, expose bottlenecks, and improve flow.
- Manage Flow
- Monitoring and improving how smoothly and quickly work moves through the system.
- Make Policies Explicit
- Defining clear, shared rules for how work moves and is prioritized.
- Feedback Loops
- Cadenced meetings and reviews that provide feedback to improve the system.
- Improve Evolutionarily
- Improving the process through small, continuous, collaborative changes.
Board
- Kanban Board
- A visual board with columns for workflow stages and cards for work items.
- WIP Limits
- Maximum items allowed in a stage, central to healthy flow.
- Bottleneck
- A stage where work accumulates; WIP limits make it visible so it can be addressed.
- Blocker
- An impediment stopping a card's progress; visualizing it speeds resolution.
Metrics
- Cycle Time
- The time a work item takes to move through the workflow.
- Lead Time
- The total time from request to delivery, as experienced by the customer.
- Throughput
- The number of items completed per period, indicating delivery rate.
- Cumulative Flow Diagram
- A chart of work in each state over time that reveals WIP buildup and bottlenecks.
Applying It
- Kanban Game / Simulation
- A hands-on exercise that demonstrates flow, WIP effects, and improvement concretely.
- Reducing Batch Size
- Working in smaller batches to reduce cycle time, risk, and variability.
- Continuous Improvement
- Using metrics and reviews to keep improving flow over time.
- Starting with Kanban
- Applying Kanban to the current process and improving it incrementally, without disruptive change.