Rational Team Concert for Administrators

Foundations

Rational Team Concert (RTC)

IBM's collaborative ALM tool integrating work item tracking, source control, build, and planning on the Jazz platform.

Administrator Role

Responsible for installing, configuring, securing, and maintaining the RTC environment for teams.

Jazz Platform

The underlying collaboration platform that RTC and related tools are built on.

Application Lifecycle Management (ALM)

Integrated management of the software lifecycle — requirements, development, testing, and delivery.

Installation

Server Installation

Setting up the Jazz Team Server and RTC applications, including database and web server configuration.

Licensing

Managing client access licenses and assigning them to users appropriately.

Repository

The central store for RTC data — work items, source, and configuration — that administrators maintain.

Projects

Project Area

A container defining a project's process, teams, and artifacts in RTC.

Team Area

A subdivision of a project area for a specific team, with its own members and configuration.

Process Template

A reusable definition of a project's process — roles, permissions, and workflows — used to create project areas.

Users & Security

User Management

Creating and managing user accounts and their access to project areas.

Roles

Named sets of responsibilities that determine what actions users can perform.

Permissions

Rules controlling who can perform which operations, configured per role and process.

Authentication

Verifying user identity, often integrated with an enterprise directory (e.g., LDAP).

Process Config

Process Configuration

Defining workflows, work item types, and behaviors that govern how teams work in RTC.

Work Item Types

Configurable categories of work — tasks, defects, stories — with their own fields and workflows.

Operation Behaviors / Preconditions

Rules that enforce process, such as requiring fields or approvals before an action.

Timelines and Iterations

Configuring the project's cadence of releases and iterations for planning.

Maintenance

Backup and Restore

Protecting the repository through regular backups and tested recovery.

Monitoring and Performance

Watching server health and tuning for reliable performance.

Upgrades

Planning and applying version upgrades to keep the environment current and supported.

Best Practices

Administration Best Practices

Consistent process templates, least-privilege permissions, reliable backups, and proactive monitoring.