Our Office Team

President and CEO

After founding ICON (then Insight Technology Group) in 1992, Lou spent ten years consulting and training clients on project management, software process, and software requirements. Today, Lou manages the business functions of the company and helps develop strategies for clients to get better value from their IT systems. Lou enjoys staying active and traveling with his family.

Sr. VP Sales

Stella has spent over 25 years with ICON, supporting the customer journey and providing the best people with tools for their success. She is responsible for and committed to nurturing relationships with her team, clients, coaches, and partners. She is passionate about building a community that people want to be a part of and helping others to achieve their goals. Stella loves spending time and traveling with her growing family!

VP Global Business Development

Beth has been with ICON for over 25 years, taking on the key responsibilities of identifying new clients, coordinating educational offerings, managing intellectual property, and cultivating partnerships. She is highly motivated and passionate about fostering win-win partnerships between clients, coaches, and vendors. In her free time, she is equally, if not more so, passionate about winning at road cycling, downhill skiing, and tennis.

VP Professional Services

Dee is an SPC with 15+ years of experience leading global SAFe/Agile Transformations in the financial and healthcare industries. Her expertise lies in uniting business and technology organizations to focus on delivering the highest value as well as helping PMOs reinvent their value proposition in the course of their Agile Transformation journey. As ICON’s VP of Professional Services, Dee helps leaders identify qualified experts that will complete their agile teams and elevate results to the next level. Her experience leading Scrum Masters, RTEs, and Product Owner disciplines allows her to work closely with clients to support staffing of the supplemental roles critical to the success of their Agile journey.

Director of Sales and Recruiting

Since 2014, Katie has helped ICON's business grow by increasing sales from new and existing accounts, leading recruitment initiatives, and supporting company direction. Her background includes a bachelor's degree in Business Administration with an emphasis in Marketing. She is passionate about taking care of her clients and encouraging a supportive work environment. Katie played D1 college soccer and maintains her love for the game by watching and coaching from the sideline.

Business Development Manager

Alex is responsible for lead generation, account management, full-cycle recruitment, training coordination, and process improvement for ICON. His strengths include establishing long-lasting relationships, creating an environment conducive to sustainable business growth, and communicating substantial service/product benefits to clients and consultants. Alex is a proactive, solutions-oriented, life-long learner with a passion for enabling companies and coaches to achieve their highest potential. In his spare time, he likes to work out, watch sports, and be with family.

Global Business Development & Recruitment

Mike offers assistance in recruiting initiatives and supports account managers to identify Agile consultants. A former elementary school teacher, he has strong passions for building relationships and collaborating effectively. Mike is a graduate from Missouri State University with a Bachelors in Elementary Education and an Associate Teaching degree from St. Louis Community College. He is also an alumni of Kappa Sigma Fraternity, where he held positions as a New Member Educator, Community Service Chairman, and Assistant Treasurer. While away from the office, Mike enjoys competing in weight lifting competitions, spending time with family and friends, playing the drums, and hanging with his dog Beau. 

Agile Engagement Manager

Daylon started his career at IBM way back in the days before the dot-com boom. Over twenty years later, he's still enjoying the IT professional services and consulting space. As ICON's Agile Engagement Manager, Daylon helps leaders understand their business challenges and come up with practical roadmaps to utilize Agile. When he's not evangelizing the methodology, he likes to spend his time scuba diving and working on his photography skills.

Sales Engagement Manager

After 19 years working in sales, operations and senior management for both large and small companies, Ryan has seen firsthand how old processes both slow down and hinder productivity in the workplace. With past experience in healthcare, food, retail, and automotive, Ryan helps businesses succeed not only for now but also for the long term, enabling them to be leaders in their industries. Ryan plays multiple sports and loves to fish. He enjoys spending time with his family and traveling. 

IT Director, Full Stack Web Developer, ISO

Scott started with ICON in 2000 and is the company's IT Director, Full Stack Web Developer, and ISO. He oversees the architecture and implementation of all ICON operational support systems. He designs, develops, and maintains a network of sites, databases, automated applications, custom CMS solutions, and procures & implements third party vendor SaaS solutions. Scott helped write and implement the company's IT Security Policy, Disaster Recovery Plan, and Business Continuity Plan. Scott enjoys being creative, learning new things, staying active and supporting his daughter's soccer team.

Director of Marketing

Christa brings experience from large retail, non-profit, and fintech organizations. Her role includes creating email campaigns and special events, website redesign, editing content, and collaborating with partners and coaches. In her spare time, she enjoys spending time with friends and family and her 135-pound dog Oliver.

Director of Operations

Brenda has been with ICON since 2011, overseeing accounting and operations. Highly motivated and detail-oriented, she has taken on many behind-the-scenes responsibilities to ensure that the business runs smoothly and effectively. Brenda enjoys boating and working on the farm with her husband and son. 

Operations & Business Development

Emily works in Operations and Business Development. She is passionate about working with her team on all aspects of operations, sales, and marketing. She also oversees ICON's highly recognized training courses.

In her spare time, Emily enjoys time outdoors working on the farm with her husband, Mitchell, and their two dogs. 

Operations Manager

Traci has been managing accounting and operations procedures at ICON since 2016. If someone needs assistance with paperwork, entering time and expenses, or invoicing, then she is the go-to girl. Traci likes to paint and spend quality time with her husband and adorable Golden Retriever.